Ratings based on 81 Guest Reviews

Hear it directly from our travelers
3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
Recommended
for Everyone
by A traveler from Georgia

Nice hotel close to Whole Foods and Metro

Posted Apr 13, 2017
Pros: The convenience of the shuttle service. Drivers are super nice and helpful!
Cons: Skydome Restaurant
Location: Metro station, shopping mall, grocery store
Friendly staff, nice rooms. Grocery store is walking distance, Metro is a little further, but you could walk if needed. There is a shuttle every 30 minutes to take you to the train station which is right in front of the mall. The rooms were kept clean. There are 2 restaurants. No problems with the lobby level restaurant, but the one upstairs, the Skydome, is dated and needs some remodeling. There is a beautiful view, but it rotates a little too fast and the carpet is horrible. Staff is awesome, food is awesome.
3 out of 5
by A traveler from Catskill

Weird, negative experience

Posted Apr 5, 2017
Lots of little annoyances: checked in at 10:30 pm. Although there were three receptionists, there was a line at each, plus a flight crew waiting on the side. When I finally checked in, the staff member asked me if I could be patient for two more minutes: he wanted to verify with his manager that he could upgrade me to a better room. After a few minutes he assigned me a room. When I got there, that room was already occupied. When I went back to the lobby, I heard that same staff member tell a gentlemen to stand by, he would ask his manager if he could upgrade him (the room I initially went to was a standard room). Another staff member apologized for the room SNAFU and gave me another room. None of the USB ports in that room worked, and the coffee pot stopped working while making a cup. There was apparently a school group on that floor, because at 6:30 am someone walked down the hallway knocking on everyone's door, saying, "breakfast starts at 7, get downstairs soon." Then a couple dozen doors started slamming and kids walked down the hallway, knocking on each door as they passed. Then a staff member knocked on my door, And when I opened it it appeared to surprise her that someone other than her group was on the floor. The morning staff did offer me free breakfast when I checked out to make up for the inconvenience. I would have rated the staff as a 5 if not for the SNAFU.
2 out of 5
by A traveler

Posted Nov 26, 2016
Not parking for costumer ther is a $30 /n parking garage under the hotel
4 out of 5
Recommended
for Everyone
by A traveler

front desk and operators not very helpful.

Posted Jul 26, 2016
The shuttle service people were very good and nice. But ...We were first put in a room overlooking demolition of s building next door complete with outhouses, huge building fans and room next to to the service elevator and broken AC. We asked to be moved and were told if we wait 45 min there might be more clean rooms opening up, after the wait they told me them anger said we had to keep our room. I spoke to the manager and finally they gave us a better room.
4 out of 5
Recommended
for Everyone
by A traveler

I would recommend

Posted May 16, 2016
Pros: Comfortable
Location: Sight seeing. Using the Uber to get was great. Friendly and on time.
Hotel was pleasing to the eye. Clean and staff was friendly.
5 out of 5
Recommended
for Everyone
by A traveler

Close and Convenient

Posted May 3, 2016
Pros: Close to airport
Easy quick trip to airport, staff was wonderful, very helpful and nice.
5 out of 5
Recommended
for Everyone
by A traveler from Ohio

Great Hotel - Couple of blocks from metro

Posted Nov 24, 2015
Pros: Rooms are comfortable and very well appointed.
I have stayed at this hotel before. Wonderful rooms! Only a couple blocks to the Pentagon City metro station in the Pentagon City mall. Great shopping and food court here. You can walk to Crystal City and to the Pentagon.
5 out of 5
Recommended
for Everyone
by A traveler from Louisiana

great place to stay!!!

Posted Nov 3, 2015
This was a very nice place to stay. Hotel was very nice and clean. Staff was very friendly. The Skydome restaurant was super cool!!!
5 out of 5
Recommended
for Everyone
by A traveler

Great base for sightseeing in DC and Old Town Alex

Posted Oct 7, 2015
Warm and friendly staff helped make our visit memorable. Free shuttle to airport and Metro station saved us money we spent in the rotating restaurant overlooking the area. The room was comfortable and bedding dreamy.
5 out of 5
Recommended
for Everyone
by A traveler from Fayetteville, WV

Nicely located, not too close& not too far away

Posted Sep 14, 2015
I was in town for a concert ... Got from plane to room in less than 40 minutes ... Room/Hotel exceeded all needs ... Shuttle to the metro got me from room to venue in less than 40 minutes (Verizon Center)