"It was fair for the price , friendly staff only issue was had no hot water in the morning other then that I have no real complaints. I would stay agai ... " More

By a verified traveler on Sat 16 Jun 2018

Enter dates to see availability

Hotel Description

Hotel near Bonita Beach in Puerto Penasco

Seaside stay

Stay at this Puerto Penasco hotel and you'll be within half a mile (1 km) of Bonita Beach and 2 miles (3 km) of Old Port. El Malecon and Fisherman's Monument are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a spa tub. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and free newspapers are also on offer.

Free WiFi, cable TV

The 93 guestrooms have 7 bedrooms and offer free WiFi. TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87 per night

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Laos Mar Hotel & Suites ratings based on 14 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Laos Mar Hotel & Suites

Everyone (13) Family (1)
4 out of 5
Just average not really impressed the amenities and location kind of hidden but over all just ok

Posted by on Apr 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 6, 2019 by Maria

Just average not really impressed the amenities and location kind of hidden but over all just ok

4 out of 5

Posted by on Mar 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 6, 2019 by Maria

Just average not really impressed the amenities and location kind of hidden but over all just ok

2 out of 5
The pool was so cold I could not get in. There was no clock in the room and I have no cell phone or watch so had no clue what time of day it was when I woke up. Continental breakfast was okay as the fruit was really good. Not pet-friendly so if you have a service dog, you have to pay extra. Not on the beach but a short walk to get there.

Posted by on Mar 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 6, 2019 by Maria

Just average not really impressed the amenities and location kind of hidden but over all just ok We just have a jacuzzi to enjoy.

3 out of 5
Off season so maybe experience wasn't typical. The hot water was hot enough for a shower, but not really hot. Otherwise no problems with the hotel or room -- except that the mediocre band played VERY loudly every night till early morning hours, earplugs plus pillow over the head not sufficient to block it out!

Posted by , from altadena, us on Dec 14, 2018

Was this review helpful to you?
3 out of 5
It was fair for the price , friendly staff only issue was had no hot water in the morning other then that I have no real complaints. I would stay again.

Posted by on Jun 16, 2018

Was this review helpful to you?
2 out of 5

Disappointed

We know it’s under renovation’s but tell your customers that in advance. When we arrived the signage just trying to get into the sand packed follow the tire tracks road was definitely different. There was no restaurant for lunch or dinner, or even a bar to have a drink. They built a pool and then stuck a god ugly black mountain type water fall in front of the rooms so the view of the pool area was nil terrible design. Most people travel in 2’s and they put 1 plastic lawn chair outside the patio door, tell me how do you and your partner enjoy the warm evenings looking at the backside of the black mountain. Sorry very disappointed as Best Western is noted for their great hotel’s.

Posted by on Feb 16, 2018

Was this review helpful to you?
1 out of 5

The staff was great service

The hotel need a lot of repair all around ! The Jacuzzi was not working. We. Stay to a different hotel. The rest if our family vacation

Posted by on Jan 31, 2018

Was this review helpful to you?
2 out of 5

Yikes!

Cleanliness = negative 10, Beds = hard box, Wood bed frame = hardened white stuff dried on it. Please don't tell me what that is, ever! Carpet = wore my shoes in the roon for fear of contracting something I may never get rid of.... Loud band playing into early morning hours... May have been under renovation, paint flakes everywhere! Just because this hotel is located in Mexico doesn't give Best Western the right to allow the condition of the premises to be left in the current condition. Horrible!

Posted by , from Arizona on Jan 7, 2018

Was this review helpful to you?
4 out of 5

Bike Rally Weekend

Pros: the convenience of where it was located. the friendly staff
Cons: opening the bar earlier
Over all our stay was good. My only thing was the hours that bar (wasn't) open. It didn't open until 5:00. They could have made so much more $$ if they would have been open. But once they did, the staff was GREAT!!! Our waiter Antonio couldn't do enough for us. Thank you!!!!. We had a issue with the shower head and when my husband talked to the front desk about it they had someone there within a few min. to take care of it.

Posted by , from Avondale, AZ on Nov 14, 2017

Was this review helpful to you?
4 out of 5

Weekend getaway

We had been wanting to travel to Puerto Peñasco for awhile now. I was able to surprise my wife with a weekend trip down there for her birthday. The hotel itself is not directly on the beach, but you can walk across a sandlot and get to the beach. The room was clean, the staff was friendly and helpful. They helped direct us to areas that were not regular tourist spots. We enjoyed the breakfast that was provided, the only drawback was that it was the same breakfast everyday. I would highly recommend the hotel and already have to several of my family and friends.

Posted by , from AZ on Nov 6, 2017

Was this review helpful to you?

About the Best Western Laos Mar Hotel & Suites

Location Paseo Balboa no. 90, Puerto Penasco, SON 83550

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Best Western Laos Mar Hotel & Suites offers its guests an outdoor pool, a spa tub, and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at Best Western Laos Mar Hotel & Suites. Self parking is free. This Puerto Penasco hotel is smoke free.

  • 93 guestrooms or units
  • 2 buildings
  • Continental breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Penasco, Sonora (PPE-Puerto Penasco Intl.) (5.9 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Laos Mar Hotel & Suites offers 93 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Penasco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

EL TAPEO WINE BAR & TAPAS - Onsite tapas bar. Guests can enjoy alfresco dining (weather permitting). Open select days.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: MXN 5400 per pet, per day
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed
  • Cash Deposit Required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 5400 per pet, per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Laos Mar
  • Laos Mar Hotel
  • Laos Mar Hotel Puerto Penasco
  • Laos Mar Puerto Penasco
  • Laos Mar Hotel & Suites
  • Best Western Laos Mar Hotel Puerto Penasco
  • Best Western Laos Mar Hotel
  • Best Western Laos Mar Puerto Penasco
  • Best Western Laos Mar
  • Hotel Laos Mar
  • Laos Mar Puerto Peñasco

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.