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"The bathroom wasn't the cleanest and the entire room could have used a vacuum. A bottle of water would have been nice, and there is coffee but nothing ... " More

By a verified traveler on Wed 04 Jan 2023

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Hotel Description

Hotel near North Charleston and American LaFrance Fire Museum in North Charleston

Close to airport

You'll find North Charleston and American LaFrance Fire Museum and Charleston Tanger Outlets within 2 miles (3 km) of this hotel. Riverfront Park is within 6 miles (10 km) and Charles Towne Landing State Historic Site is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$146* Per night/room May 5 - May 6

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

North Charleston Marriott ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for North Charleston Marriott

Everyone (6) Couples (1)
3 out of 5
The bathroom wasn't the cleanest and the entire room could have used a vacuum. A bottle of water would have been nice, and there is coffee but nothing to stir with. Overall mediocre experience.

Posted by on Jan 4, 2023

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Comment from Hotel Management

Jan 6, 2023 by Area General Manager

Dear Simone, Thank you for posting a review of your visit. We are sorry for the housekeeping issues you encountered in your room. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Regards,Patrick Rogers,Area General Manager

5 out of 5
Great experience

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 20, 2022 by Area General Manager

Dear Chris, thank you for giving our hotel and staff such a great review. We are pleased you were impressed with our service, accommodations, and amenities. We thank you for your business and look forward to welcoming you back to North Charleston Marriott soon. Regards, Patrick Rogers Area General Manager

5 out of 5
New up to date rooms eith plenty of usb charging ports

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 15, 2021 by Area General Manager

Dear Guest, thank you for staying at North Charleston Marriott. We are thrilled you had a great time with us and loved our modern accommodations. We are grateful for your business and look forward to seeing you again soon. Regards, Patrick Rogers Area General Manager

5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Director of Operations

Dear Guest, thank you for your fabulous rating and for letting us know your stay at North Charleston Marriott was exceptional. It was a pleasure having you, and we look forward to welcoming you again in the near future. Regards, Jere Allen, Director of Operations

2 out of 5

Not the easy airport access I was looking for.

Pros: Lovely cleaning lady on the main floor. So pleasant and friendly. Real southern hospitality.
Cons: Communication between staff. Seems the person I spoke to did not convey to the shuttle driver or desk to expect a late arrival.
I had called the hotel and talked to the front desk to let them know we would be arriving late, past 11 pm, and I was checking to see how late their shuttle ran. He said it would be no problem, they ran until midnight. We arrived just after 11 and were at the curb by 11:15. The lovely porter that assisted us out with our bags suggested that if they hadn't come by in 10-15 minutes to call. I gave it 15 min and called hotel to be informed that the shuttle was in for the night. That couldn't have been later than 11:35. We had to take a cab costing $25, probably $30 with tip. When we arrived at the hotel they had no one to help with bags. The security watchmen was kind enough to assist me and my elderly mother getting bags to our room. No food available of any kind, and nothing around the hotel to walk to. Rooms are in serious need of upgrading. Acceptable, but for the price I expected more.

Posted by , from san francisco, CA on Oct 2, 2015

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Comment from Hotel Management

Oct 4, 2015 by General Manager

Thank you for having chosen to stay with us. I truly apologize for inconveniences caused you due to our shuttle service ending early. I have shared your observances with my team and asked them to come up with a plan to keep this from happening again. We hope you will return soon. Victoria Facemire

2 out of 5

ugh :-(

First of all, I booked site unseen since this would supposedly get me 40% off the room price. After booking, I see that the price I was given was just the normal price and not a discount at all. There was no way to cancel either after booking with a "big discount." My room had dirty carpet, no refrigerator and the pillows were lumpy and had yellow slobber stains all over them. The pillow cases were worn and were not much to protect you from the dirty pillows. One of the pillow cases appeared to have oil on it. I am very disappointing in my stay and in Travelocity for having this advertised as a discount.

Posted by on Sep 30, 2015

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Comment from Hotel Management

Oct 1, 2015 by General Manager

Thank you for your feedback. I am extremely sorry to read about the shortcomings in cleanliness and housekeeping in your room. I have shared your feedback with that department head to ensure correction and retraining takes place to avoid mistakes in future. We apologize and hope you will return.

1 out of 5
Had to get my money back. Room had a broken mirror,, mildew coming out the bathroom,, pool was not kept constant temp,

Posted by on Mar 24, 2015

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Comment from Hotel Management

Apr 2, 2015 by General Manager

Thank you for choosing Charleston Plaza Hotel for your recent stay and sharing your comments with us. We sincerely apologize for the inconveniences during your stay. Currently, we are not the most up to date hotel and we are in the process of finalizing plans to start a full renovation which will include sleeping rooms, public areas and meeting rooms. I would love for you to come back and give us another chance to redeem ourselves once these renovations are complete. Thank you again, Victoria Facemire General Manager Charleston Plaza Hotel

Property Features

North Charleston Marriott offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 6900 square feet (641 square meters) and includes a conference center. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly North Charleston Marriott. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This North Charleston hotel is smoke free.

  • 1 building
  • 291 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 6900 sq ft of conference space
  • 641 sq m of conference space
  • Built in 1983
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Charleston Station (2.2 km / 1.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

North Charleston Marriott offers 291 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This North Charleston hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

HC Provisions - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive smart lock details. Guests are recommended to download the property's Bonvoy mobile app before check-in.

North Charleston Marriott offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Bonvoy mobile app before check-in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses a grey water recycling system.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Grey water recycling system
  • Service animals are allowed
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property mobile app recommended for guests
  • Property mobile app name Bonvoy
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.25 for adults and USD 12.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InnPlace Charleston Airport
  • North Charleston Marriott Hotel
  • InnPlace Hotel Charleston Airport
  • InnPlace Charleston Airport Hotel
  • Sheraton Hotel North Charleston
  • Sheraton Charleston
  • Charleston Sheraton
  • Charleston Plaza Hotel
  • Charleston Marriott Charleston
  • North Charleston Marriott Hotel
  • North Charleston Marriott North Charleston
  • North Charleston Marriott Hotel North Charleston

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.