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"Staff very professional , helpful and friendly; rooms spacious and clean but bathrooms need LOTS of improvements. " More

By a verified traveler on Wed 29 Mar 2023

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Hotel Description

Beachfront hotel near Oleta River State Park

On the beach

At this Sunny Isles Beach hotel, you'll be within 3 miles (5 km) of Oleta River State Park and 6 miles (10 km) of Aventura Mall. Aventura Hospital & Medical Center and Gulfstream Park Racing and Casino are also within 6 miles (10 km).

Business services

This hotel features a bar/lounge, a poolside bar, and an outdoor pool. Traveling on business? Take advantage of the business center, laundry service, and valet parking. There's a gym on site, and laundry facilities and concierge services are also offered.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$169* Per night/room Apr 7 - Apr 8

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, View, Oceanfront (Efficiency, Non-Smoking)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View, Oceanfront (Non-Smoking)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada Plaza by Wyndham Marco Polo Beach Resort ratings based on 18 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Marco Polo Beach Resort

Everyone (6) Couples (4) Family (6)
1 out of 5

Posted by on Feb 4, 2024

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Comment from Hotel Management

Feb 6, 2024 by Guest Relations

Dear Gerardo, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Thank you,Guest Relations

1 out of 5
Room’s AC did not work and floor was sticky. Parking was $25 and we ended up having to walk to grab our car in Miami.

Posted by on May 2, 2023

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Comment from Hotel Management

May 3, 2023 by Guest Relations

Dear Tiara, Thank you for taking the time to evaluate your recent stay. Please accept our apologies for the cleanliness and maintenance issues you encountered with the room assigned and for the inconvenience this caused you. We have shared your comments appropriately to ensure a much better guest experience moving forward. We also regret not meeting your expectations with our parking fees. We understand your frustration and appreciate your patience. We hope you will give us another opportunity to make a better impression.Thank you,Guest Relations

5 out of 5
Staff very professional , helpful and friendly; rooms spacious and clean but bathrooms need LOTS of improvements.

Posted by on Mar 29, 2023

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Comment from Hotel Management

Mar 30, 2023 by Guest Relations

Dear Leroy, We appreciate the great review of your stay at Ramada Plaza Marco Polo Beach Resort and for sharing how much you liked our friendly staff and spacious room. We value your feedback regarding the bathroom and have taken note of your comments. We look forward to welcoming you back soon!Thank you,Guest Relations

1 out of 5

Posted by on Mar 10, 2023

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Comment from Hotel Management

Apr 20, 2023 by General Manager

Dear Dmitry, Thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve.Thank you,Guest Relations

5 out of 5
We was here for 1 night - very accommodating. Nothing was open when we checked in on a Monday night. Issue for us was it’s a vacation and I had staff working on our balcony at 7 am. It’s a huge balcony for numerous rooms n was power washing n concrete n window. N loud as heck. Banging on window n walls - granted we checked our way early no sleep w all that noise . Very nice hotel but they should of given us notice or located us. Up to a different section .

Posted by on Mar 7, 2023

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Comment from Hotel Management

Mar 10, 2023 by Guest Relations

Dear Tonia, Thank you for reviewing your recent stay at Ramada Plaza Marco Polo Beach Resort. We are pleased to know you enjoyed our thoughtful hospitality and had a great time here. However, we are sorry for the inconvenience you faced due to our ongoing remodeling. We appreciate your comments and look forward to welcoming you again.Thank you,Guest Relations

5 out of 5

Posted by on Aug 7, 2022

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Comment from Hotel Management

Nov 27, 2022 by Guest Relations

Dear Ramiro, It was a pleasure having you as our guest at Ramada Plaza Marco Polo Beach Resort. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Thank you,Guest Relations

4 out of 5
The pool was great and the beach . The bar and grill outside was pretty good. Id like to see more food options and more activities .

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 9, 2022 by Guest Relations

Janice, we appreciate you sharing the highlights of your stay at Ramada Plaza Marco Polo Beach Resort and for mentioning our outdoor pool overlooking the ocean and ideal location. We acknowledge your additional comments, and we hope you will return for another outstanding experience. Thank you, Guest Relations

5 out of 5
Pretty cool place with plenty to do

Posted by , from Griffin on Feb 20, 2022

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Comment from Hotel Management

Feb 21, 2022 by Guest Relations

Tammy, thank you for choosing Ramada Plaza Marco Polo Beach Resort and for sharing your feedback. We are happy you were able to enjoy our oceanfront location and proximity to restaurants and shops. It was a pleasure having you as our guest, and we hope to see you again on your next trip to the North Miami Beach area. Thank you, Guest Relations

5 out of 5

Posted by on Feb 7, 2022

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5 out of 5
excellent

Posted by , from Miami on Jan 31, 2022

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Comment from Hotel Management

Feb 1, 2022 by General Manager

Kenny, thank you for your five-star review of your stay at the Ramada Plaza Marco Polo Beach Resort! We are delighted we met your expectations for the perfect beach vacation. We look forward to welcoming you back for another outstanding experience. Thank you, Guest Relations

About the Ramada Plaza by Wyndham Marco Polo Beach Resort

Location 19201 Collins Ave, Sunny Isles Beach, FL 33160

Property Features

Ramada Plaza by Wyndham Marco Polo Beach Resort offers its guests a children's pool, an outdoor pool, a steam room, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 16996 square feet (1579 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Ramada Plaza by Wyndham Marco Polo Beach Resort. For a fee, parking is available. This Sunny Isles Beach hotel is smoke free.

  • 237 guestrooms or units
  • 12 levels
  • 16996 sq ft of conference space
  • 1579 sq m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Brightline Aventura Station (5.7 km / 3.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Ramada Plaza by Wyndham Marco Polo Beach Resort offers 237 accommodations with safes and complimentary newspapers. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Plunge Poolside Grill&Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 22.60 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marco Polo Ramada
  • Marco Polo Resort
  • Polo Resort
  • Ramada Marco
  • Ramada Marco Polo
  • Ramada Marco Polo Resort
  • Ramada Plaza Marco Polo
  • Ramada Plaza Marco Polo Beach
  • Ramada Plaza Marco Polo Beach Resort
  • Ramada Plaza Marco Polo Resort
  • Ramada Miami Beach
  • Ramada Plaza Marco Polo Beach Hotel North Miami Beach
  • Ramada Plaza Marco Polo Beach Resort Florida/Sunny Isles Beach
  • Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach
  • Ramada Plaza Marco Polo Beach Sunny Isles Beach
  • Ramada Plaza Wyndham Marco Polo Beach Resort Sunny Isles Beach
  • Ramada Plaza Wyndham Marco Polo Beach Resort
  • Ramada Plaza Wyndham Marco Polo Beach Sunny Isles Beach
  • Ramada Plaza Wyndham co Polo
  • Ramada Plaza by Wyndham Marco Polo Beach Resort Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.