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4.0 out of 5

"Can't buy a cup of coffee in the restaurant, only a full mea ... NOT customer friendly! " More

By a verified traveler on Wed 14 Feb 2024

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Hotel Description

4-star hotel near Tokyo Bay, connected to the airport

Ota stay

A stay at this Ota hotel places you within 3 miles (5 km) of Tokyo Bay and 6 miles (10 km) of Shinagawa Aquarium. Tokyo Big Sight is within 9 miles (15 km) and Toyosu Market is within 12 miles (20 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Express check-out, dry cleaning, and luggage storage are also on offer.

Economy Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
$141* Per night/room May 14 - May 15

Economy Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room Runway View, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Excel Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Excel Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Haneda Excel Hotel Tokyu - Haneda Airport Terminal 2 ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Haneda Excel Hotel Tokyu - Haneda Airport Terminal 2

Everyone (5)
5 out of 5
Can't buy a cup of coffee in the restaurant, only a full mea ... NOT customer friendly!

Posted by on Feb 14, 2024

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Comment from Hotel Management

Feb 14, 2024 by Haneda Excel Hotel Tokyu

Thank you very much for using Haneda Excel Hotel Tokyu.We will continue to meet the wishes of each and every customer.We will do our best every day to provide you with a comfortable stay.We hope you will visit us again.Haneda Excel Hotel Tokyu Reception

5 out of 5

Posted by on Jan 20, 2024

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Comment from Hotel Management

Mar 2, 2024 by 羽田エクセルホテル東急

この度は羽田エクセルホテル東急をご利用いただきまして、ありがとうございます。次の機会にもご利用いただけますことを、スタッフ一同お待ち申し上げております。 羽田エクセルホテル東急 レセプション

4 out of 5

Posted by on Apr 12, 2023

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Comment from Hotel Management

May 3, 2023 by 羽田エクセルホテル東急

過日は羽田エクセルホテル東急をご利用いただきまして、誠にありがとうございました。またのご利用をお待ち申し上げております。

4 out of 5

Posted by on Jul 8, 2022

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1 out of 5
Check in process done by machine and very confusing. Minimum staff help.

Posted by on Jul 4, 2022

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Comment from Hotel Management

Sep 12, 2022 by HANEDA EXCEL HOTEL TOKYU

Thank you for staying at Haneda Excel Hotel Tokyu and taking the time to write a review.We will do our best to make your stay comfortable next time.

5 out of 5
Convenience to check-in on my flight the next morning and many food options if hungry.

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 21, 2023 by Haneda Excel Hotel Tokyu Manager

Thank you for staying at Haneda Excel Hotel Tokyu and for your review. We are looking forward to your next visit.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 147 square feet (14 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Haneda Excel Hotel Tokyu - Haneda Airport Terminal 2.

  • 1 building
  • 386 guestrooms or units
  • 7 levels
  • 147 sq ft of conference space
  • 14 sq m of conference space
  • Built in 2004
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Transport

  • Train station: Anamoriinari Station (5.5 km / 3.4 mi)
  • Metro station: Haneda Airport Terminal 2 Station (0.1 km / 0.1 mi)

Room Amenities

Haneda Excel Hotel Tokyu - Haneda Airport Terminal 2 offers 386 accommodations with laptop-compatible safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with digital channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 10:00 AM.

Flyers Table - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 15

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excel Haneda Hotel
  • Haneda Excel
  • Haneda Excel Hotel Tokyu
  • Haneda Excel Tokyu
  • Haneda Tokyu Hotel
  • Hotel Excel Tokyu Haneda
  • Hotel Haneda Excel
  • Hotel Haneda Excel Tokyu
  • Tokyu Excel Hotel Haneda
  • Tokyu Haneda Hotel
  • Haneda Excel Hotel Tokyu Tokyo, Japan
  • Haneda Excel Ota
  • Haneda Excel Hotel Tokyu Tokyo
  • Haneda Excel Tokyu Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.