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4.3 out of 5

"A real deal when it comes to what one expects from a 5 stars hotel. Even more, it has the perfect balance of feeling at a castle but with the commodi ... " More

By a verified traveler on Sun 16 Apr 2017

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Hotel Description

Family-friendly 5-star hotel with 2 restaurants

In regional park

A stay at this hotel places you within half a mile (1 km) of Taunus Nature Park and 3 miles (5 km) of Opel-Zoo. Taunus Nature Park Information Centre and Königstein Fortress are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 2 restaurants, and a gym are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and babysitting. Relax with a drink at the bar/lounge and enjoy perks like free valet parking and free WiFi.

Room, Non Smoking (Heritage)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$234* Per night/room Apr 29 - Apr 30

Room, Non Smoking (Castle)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Suite, Non Smoking (Castle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Non Smoking (Castle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Non Smoking, Balcony (Castle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, Non Smoking, Park View (Castle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Schlosshotel Kronberg - Hotel Frankfurt ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Schlosshotel Kronberg - Hotel Frankfurt

Everyone (4)
2 out of 5

Not worth the crazy cost.

Pros: The property itself is beautiful and the room service dinner was quite good. There are lots of neat things to look at art, memorabilia, antiques.
Cons: Service. They are lacking in their service.
This property is absolutely jaw dropping gorgeous. Driving up is like entering a fairy tale. Upon entering however there are some issues with the service that do not leave you feeling like a princess. We had some confusion entering as the desk is not in sight and there is nothing pointing you in the direction you need to go to get you there. I ended up having to ask the coat check girl who finally led me to the hidden destination. When we finally found the front desk I was asked if we would like to have dinner in the dining room and then when I said yes was quickly told too bad they were full. Um... well, ok...why did you ask then? I booked a room that was supposed to have two "double beds." I was expecting either two kings or two queens but instead I got one king size and one fold out couch (torture device) and a cot. The couch was not a comfortable couch and to call it a bed is laughable. It was honestly the WORST pull out couch I have ever seen as far as comfort. The bathroom is huge and had a fantastic tub worthy of soaking in for hours and a nice separate shower. The real disappointment was at breakfast the morning we left. We ordered room service for 6:30am which was a choice on their door request form. We had to be at the airport by 8:00am so we were hoping to eat and run. At 7:05am we called to check on our breakfast and were told that it would not be available until 7:30am and they were sorry for the miscommunication. Miscommunication? I circled a time...

Posted by , from Dallas TX on Dec 18, 2017

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5 out of 5

Staying at a castle

A real deal when it comes to what one expects from a 5 stars hotel. Even more, it has the perfect balance of feeling at a castle but with the commodities of needed technology.

Posted by on Apr 16, 2017

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5 out of 5
Excellent!!!! A step back in time!!!! Excellent service!!!!!

Posted by on Apr 16, 2017

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5 out of 5

Beautiful hotel , close to the airport

Pros: The character,was a beautiful castle.
Cons:
The day we were leaving,my adult son went to the reastaurant for a early breakfast,he waited 45 minutes for his omelette , complained to the matrede only to find out his omelette was given to a customer who arrived only ten minutes earlier.There were 3 people in the reastaurant when he ordered,this is unacceptable for a five star hotel and considering the price for the rooms,expected better.

Posted by , from Michigan on Sep 16, 2015

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About the Schlosshotel Kronberg - Hotel Frankfurt

Location Hainstrasse 25, Kronberg, HE 61476

Property Features

Schlosshotel Kronberg - Hotel Frankfurt offers its guests a full-service spa and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury Schlosshotel Kronberg - Hotel Frankfurt. An area shuttle within 50 kilometers and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. This Victorian Kronberg hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1893
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Königstein (Taunus) Kreisel Bus Stop (4.7 km / 2.9 mi)
  • Property shuttles: Airport shuttle, area shuttle within 50 kilometers, train station pick-up, cruise terminal shuttle, theme park shuttle, casino shuttle, shopping center shuttle, and bus station shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Schlosshotel Kronberg - Hotel Frankfurt offers 61 accommodations with free minibar items and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Kronberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Victoria - Overlooking the golf course and garden, this fine-dining restaurant serves breakfast and dinner. Reservations are required.

Enrico d´Assia - Onsite restaurant. Reservations are required. Open daily.

Frederick´s - Overlooking the golf course and garden, this bar serves light fare only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf driving range on site
  • Golfing nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Schlosshotel Kronberg - Hotel Frankfurt offers transfers from the cruise terminal, airport, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Schlosshotel Kronberg Hotel
  • Schlosshotel Hotel
  • Schlosshotel Hotel Kronberg
  • Schlosshotel Kronberg
  • Schlosshotel Kronberg Hotel Im Taunus
  • Schlosshotel Kronberg Hotel Kronberg Im Taunus
  • Schlosshotel Kronberg Im Taunus
  • Schlosshotel
  • Schlosshotel Kronberg Hotel Frankfurt
  • Schlosshotel Hotel Frankfurt
  • Schlosshotel Kronberg Frankfurt
  • Schlosshotel Frankfurt
  • Schlosshotel Kronberg Hotel Frankfurt
  • Schlosshotel Kronberg - Hotel Frankfurt Hotel
  • Schlosshotel Kronberg - Hotel Frankfurt Kronberg
  • Schlosshotel Kronberg - Hotel Frankfurt Hotel Kronberg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.