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4.0 out of 5

"Overall the hotel was great! Friendly staff and location was great as well! Room is ok, just would recommend checking the sheets and pillows that a ... " More

By a verified traveler on Sat 01 Apr 2017

Hotel Description

3-star hotel near Fashion Outlets of Niagara Falls

On river

You'll be within 3 miles (5 km) of Fashion Outlets of Niagara Falls and 6 miles (10 km) of Niagara Falls State Park with a stay here. American Falls and Bridal Veil Falls are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 140 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, down comforters, and free weekday newspapers.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Oct 28 - Oct 29

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, River View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Four Points by Sheraton Niagara Falls ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Niagara Falls

Everyone (15) Couples (1) Family (1)
5 out of 5
It was awesome!!!! Great stay, staff was wonderful especially the two girls working the breakfast buffet

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Front Desk

Thank you for your positive feedback! We appreciate it

4 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Front Desk

Thank you for your feedback!

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 8, 2019 by Front Desk

Thank you for your positive feedback!

4 out of 5
Location; quietness; ease to local attractions; breakfast good

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 28, 2019 by Front Desk

Thank you for your feedback!

5 out of 5
Grey line tour sold and pickup here. Excellent breakfast buffet.

Posted by , from Port Orange Fl on Aug 4, 2019

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Comment from Hotel Management

Aug 8, 2019 by Front Desk

Thank you for the feedback!

5 out of 5
Very nice and beautiful view. Rooms are very spacious and clean

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 19, 2019 by Front Desk

Thank you for your positive feedback! We appreciate it!

1 out of 5

HOTEL CONDITION AND ATTITUDE

Pros: NOTHING
Cons: Redo the floors, hire staff that cares about their job and how important it is to do their job.
The entire Hotel was dirty. We stayed on the top floor and the carpets in the hallway were stained like they had never been deep cleaned. The floors in the hotel lobby were sticky and dirty as well. The complementary breakfast was good HOWEVER the plates to eat them on were covered in dirty food. I made the waiter aware and her remark was the their was a problem with the dishwasher, meaning the person washing the dishes not a machine. We had to stop eating and leave. I cannot believe that a facility with this name would allow such horrible conditions. I would never stay in this facility again.

Posted by on Sep 1, 2018

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3 out of 5

4 miles from the falls

Hotel was alright overall. Smelled slightly musky in hallways and room. We were overrun by bus loads of foreigners unfamiliar with manners and elevator operation. Housekeeping failed to refill coffee supplies.

Posted by , from PA on Jun 23, 2017

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4 out of 5

Only 10min to niagara falls!

Overall the hotel was great! Friendly staff and location was great as well! Room is ok, just would recommend checking the sheets and pillows that are stained to be thrown out or re-cleaned? Just that bothered us alittle other than that everything else was fine. Maybe throw some microwaves in some rooms too. Hotel has a great view of the river which the staff happily gave us a room with a view when we asked! So thanks for that!! And the 5 dollar voucher for declining housekeeping was excellent!! Got to use it at their restaurant!!

Posted by , from waterbury ct on Apr 1, 2017

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5 out of 5

Great Restaurant

Pros: .When we arrived, they changed our room to one with a view. If you did not need a visit from housekeeping, you received a $5 coupon.
Cons: It was farther out than I expected, but it was near the river.
Location: We had to drive 10 to 15 minutes to get to the town.
This hotel was expensive but turned out to be a good choice for us.

Posted by , from Ohio on Oct 9, 2016

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About the Four Points by Sheraton Niagara Falls

Location 7001 Buffalo Ave, Niagara Falls, NY 14304

Property Features

Four Points by Sheraton Niagara Falls offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5,220 square feet (0 square meters) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Four Points by Sheraton Niagara Falls. Parking is available for a fee. This 3-star Niagara Falls hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 5,220 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Niagara Falls, NY (IAG-Niagara Falls Intl.) (5.7 km / 3.5 mi)
  • Train station: Niagara Falls Station (7.6 km / 4.7 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Four Points by Sheraton Niagara Falls offers 140 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to noon.

Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 65 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Roll-away beds and cribs are available (subject to availability). For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • 6 percent destination fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Niagara Falls New York
  • Four Points Sheraton Hotel Niagara Falls New York
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  • Four Points Sheraton Niagara Falls Riverfront Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Niagara-Falls-Hotels-Four-Points-by-Sheraton-Niagara-Falls.h9017-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.