"Love love this hotel! 4th time here! Like an oasis in the hustle and bustle of the city! " More

By a verified traveler on Wed 19 Jul 2017

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Hotel Description

A romantic stay in the heart of Manhattan awaits you at W New York. Within just a 10-minute stroll, you'll find popular attractions like Chrysler Building and Rockefeller Center. Highlights at this hotel include 2 bars/lounges, a full-service spa, and a restaurant.

You can enjoy flat-screen TVs with digital channels, and all 697 rooms feature WiFi, wired Internet, and free newspapers. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Minibars, safes, and hair dryers are also available.

A relaxing day at Bliss can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and hydrotherapy. Enjoy the 24-hour fitness center and sauna. Meeting rooms and a business center are among the business amenities offered. Plus you'll find WiFi in public areas and coffee/tea in a common area. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Central New York City hotel include Grand Central Terminal and St. Patrick's Cathedral.

Cozy Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$120 per night

Spectacular Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Wonderful Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fantastic Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mega Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

W New York ratings based on 67 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

W Hotel Lexington

Pros: Everything
Cons: Return of free continental breakfast
Location: Near shopping, Broadway shows, restaurants
Love love this hotel! 4th time here! Like an oasis in the hustle and bustle of the city!

Posted by , from Jacksonville FL on Jul 19, 2017

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Comment from Hotel Management

Jul 25, 2017 by WNY

Hello Nancy, We thank you for sharing your outstanding review, we were delighted to have you join us again. It is always a joy to welcome back old friends and we hope we will see you smiling face back here again soon. All the best, W New York

5 out of 5
Concierge staff was absolutely amazing! Left my phone on the water taxi transportation bus! They constantly called Security, my phone, emailed, gave comfort, and found my phone! Thanks so much!!

Posted by , from Metro Columbus on Sep 6, 2016

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Comment from Hotel Management

Sep 8, 2016 by WNY

Hello Ken, Greetings from NYC and we’re thrilled you’ve been reunited with your phone so that you could leave us this wonderful review. As we so often say, our team is happy to do whatever we can to assist a guest and we’re thrilled we were able to help in finding your phone. It was a treat to welcome you to New York and we hope you and yours will be able to join us again soon. All the best, W New York

5 out of 5

Excellent location, great value!

Pros: Location, ambiance and setting
Cons: I requested a second comforter for our bed and we were given a lightweight blanket-a little disappointing,
Location: Outstanding location. On a scale of 1-10, a 10.
When we arrived, we were greeted by a very professional gentleman at the front desk who quickly checked us in to our room (and upgraded us to a king size bed that was not available at the time of booking, we were thrilled!). The room was clean and well kept. The lobby area was very welcoming. The lounge is a perfect choice for this hotel. The value for this hotel is outstanding! I would definitely come back next time I have plans to be in New York City!

Posted by , from Charlotte, NC on Dec 28, 2015

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5 out of 5

Business trip

I have been at the hotel many times before Location is great -rooms a bit small but works for short stay purpose . Should offer Internet rates for those who are not Che led in for a full 24 hours.

Posted by on Oct 11, 2015

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3 out of 5

Nice hotel within walking distance of everything

Pros: Great design, excellent staff
Cons: A bathroom door that shuts all the way, quieter AC
Location: We were able to walk to everything! Central Park, Rockafeller Center, Broadway, Etc. The Brooklyn Bridge and Staten Island Ferry are short rides awa
I had stayed in this location years ago and was eager to come back. The staff was amazing! I was disappointed that the surprise I had ordered my husband from their amenities site was not in our room at check in, but they did get it fixed quickly. Something was off with their cable. My husband had to keep messing with the cables to get ESPN, which wouldn't have mattered as much if it hadn't been the opening weekend of football season. Their bath products are amazing! Though, it would have been nice to have a bathroom door that shut all the way. In a room that small, there is something be to said for keeping the mystery.

Posted by , from Dallas, TX on Sep 15, 2015

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5 out of 5

The Best Weekend

From the front door staff to the front desk staff, everyone was great! I had the best experience ever. The hotel is beautiful and the rooms were nice.

Posted by , from New York City on Sep 7, 2015

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4 out of 5

Great location

The room was way too small. It was about 300 sq ft. The bathroom was proportionally squished. I got what I paid for since it was the least expensive offer at the time I booked ($162/night). Otherwise, it was fine.

Posted by , from Seattle, Wa on Jul 28, 2015

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5 out of 5

The best hotel in midtown Manhattan! Hands down!

I don't even know where to begin, my experience of the 4th of July weekend was amazing. I had big plans that weekend for me and my now fiancé. I explained all my plans to the hotel and they went out of their way to make sure it was a special moment in our lives. I've stayed here before so I already know of their exceptional service. The hotel employees are the most kindest and friendly staff I've ever had the pleasure of meeting. From the moment the doorman greets you, you are taken in by the beautiful hotel. The room which is well kept and clean and beautifully designed. The softest bed ever! The hotel staff in the restaurant and bars are very kind and helpful. til the moment you leave for your trip home the W makes sure that you are well taken care of. I recommend this hotel to everyone. If your staying in Manhattan stay at the W on Lexington. It's the best hotel! Thank you so much for making my stay the best ever! You will see us again I promise! Thank you so much!

Posted by , from Miami on Jul 14, 2015

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4 out of 5

Very hip joint

Pros: location
Location: was there for visit to Columbia University
Midtown location, access to everything and a very cool vibe.

Posted by on Apr 24, 2015

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5 out of 5

Comfortable, clean, recommended

Pros: Good value for the price.
Cons: I had no complaints, I would stay there again.
Location: Walking distance to the Chrysler Building, Times Square, Rockefeller Plaza, Grand Central Station, Fifth Avenue.
Hotel staff was friendly and helpful. Room advertized as 'cozy' (read: smallish) but was actually the right size for me. Clean, modern design, quiet, comfortable bed.

Posted by , from Minneapolis on Mar 25, 2015

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Property Features

W New York offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. A business center and meeting rooms are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly W New York. For a fee, parking is available.

  • 697 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 6 conference rooms
  • Dining venue
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.6 km / 9.1 mi)
  • Train station: New York Grand Central Terminal Station (1.1 km / 0.7 mi)
  • Metro station: Lexington Av.-53 St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W New York offers 697 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Manhattan hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

W New York has a restaurant on site.

Nearby Activities

W New York's complimentary FIT fitness center provides elliptical trainers, stair machines, and treadmills.

One mile away, Central Park provides 843 acres (341 hectares) of landscaped gardens, lakes, winding paths, fields, and recreational facilities. There are 30 tennis courts, six miles of horseback-riding trails, and a seasonal lap pool. The Loeb Boathouse, on a 20-acre (80,900-square meter) lake, offers rowboat and bicycle rentals.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Spa Services

Located over two peaceful floors, Bliss 49 Spa in NYC is a hip haven for rejuvenation and relaxation at W New York. Voted 'Best Hotel Spa' in the 2005 in the Beauty issue by Allure editors, Bliss 49 spa is a tranquil retreat where you transcend into sensual bliss and decompress from your hectic lifestyle. Experience the W New York spa and escape from drama and stress.

Bliss 49 Spa NYC is a soulful sanctuary of sensual revitalization and rejuvenation. One of New York City's most sensational spas and wellness centers, Bliss 49 offers an extensive menu of massage treatments, body therapies, and skin and nail care that make you feel and look fresh and fabulous. Experience a sensual journey to enlightenment and discover your inner strength, balance and calm at W New York.

The 22,000 square foot Bliss 49 Spa in NYC features 9 massage and body treatment rooms, aromatic steam room, mani-pedi stations with personal headsets, flat-screen TVs and DVDs, personal steam showers, saunas, luxe men's and women's locker rooms, and a retail boutique. Get refreshed by the cascading waters of our showers, with grass-print tiles inspired by nature. Enhancing your NYC spa experience, Bliss offers an array of sublime services and seductive surprises including cheese and a legendary brownie buffet.

For a blast of bliss, W New York guests can enjoy BIP (Bliss Important Person) status and priority booking for spontaneous heaven. Add a 20% savings off Bliss and Remède products at the Bliss 49 Spa Store for a fabulous NYC spa experience. View the spa services to imagine your spa-values journey at Bliss 49 Spa.

Hours: 8am-10pm, 7days a week!

Bliss 49 Spa... Heaven in NYC



Massage Services

Massage Treatments - Experience the aah-inducing massage treatments that soothe and relax your body and spirit. From deep-tissue sports massage to 105 minutes of Blissage, Bliss 49 Spa offers a complete menu of blissful muscle-melting massage treatments that take you on a journey to spiritual and sensual nirvana.

Body Treatments - Indulge in a body-and-mind-unwinding selection of rubs, scrubs, wraps, peels and buffs that enhance holistic massage therapies. The sensual body treatments are designed to cleanse, soften, and smooth and revitalize your body and skin, while promoting health, balance, wellbeing and anti-aging.

Salon Services

Waxing - Enjoy painless and professional waxing to remove unwanted hair from your body. Get smooth and sexy from your brow to your bikini!

Skin Care Services

Skin Care & Facials - Face up to pure pleasure with one of the healing facial and skin treatments. Enjoy facials that cleanse and caress, reduce stress and aging, and give your skin a gorgeous glow. Feel vibrant, alive and beautiful.

Nail Care - Treat your hands and toes to the ultimate manicures and pedicures in the awesome Mani-pedi stations featuring with personal headsets, DVDs and flatscreen TVs so you can zone out and get pampered and polished. The deluxe nail care services include sensory manicures, pedicures, and soothing hand treatments for your hands-on lifestyle.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 Non Refundable per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 65 per night
  • Pet deposit: USD 100 Non Refundable per stay
  • Pet fee: USD 25 per pet, per night
  • Early check-in fee: USD 150.00
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York W
  • W Hotel New York
  • W New York
  • w Hotel New York City
  • w Hotel Nyc
  • w Hotel Times Square
  • w New York - Times Square Hotel New York City
  • w New York City
  • w Times Square
  • Hotel W New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.