4.7 out of 5

Luxury New York hotel in Midtown East - Grand Central, walk to Rockefeller Center

With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from Villard Houses and Austrian Cultural Forum New York.

This 5-star hotel is close to Rockefeller Center and Grand Central Terminal.

Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Take time to pamper yourself with a visit to the full-service spa. Additional features include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Satisfy your appetite at the hotel's restaurant, which serves breakfast and lunch, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 5 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services.

Hotel Amenities

Hotel Amenities

The Towers at Lotte New York Palace features a full-service spa and a health club. Guests can unwind with a drink at one of hotel's 5 bars/lounges. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. This luxury hotel also offers spa services, multilingual staff, and a garden. Parking is available onsite for a surcharge.

  • 24-hour front desk 
  • Total number of rooms - 176 
  • Number of bars/lounges - 5 
  • Business center 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Health club 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Meeting rooms 20 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Garden 
  • Free area shuttle 
  • Spa services on site 
  • Breakfast available (surcharge) cooked-to-order 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Microwave (on request)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Valet parking (surcharge)

Room Amenities

The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

24-hour room service is available.

Breakfast

Room service is available around the clock.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Accessibility

If you need to make requests for accessibility needs, please complete the "Special or Accessibility Requests" section of "Trip Preferences" when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2 AM

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to hotel policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Breakfast fee: between USD 25 and USD 100 per person (approximately)
  • Valet parking fee: USD 70.00 per night
  • Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.