Nice until the water cut off during my shower
Posted Nov 12, 2015 on Expedia
Very nice hotel. Upon arrival i attended the wine reception. Check in was quick. The room was clean and quiet. That night I noticed someone's empty room service tray on the floor in the hall near the elevator. The next morning when i took a shower the water turned off! It was off for at least 15 minutes. Not a drop of water. Hot or cold. Im not a snob and it was only a minor inconvenience but when you pay 400 a night for a room, you don't expect to be without water. When i left to check out, that same room service tray from the day before with the garbage on it was still on the floor in the hallway. Overall, these minor things aren't that bad. The bed was comfy. The sheets were clean. I enjoyed myself.
Comment from Hotel Management
Nov 16, 2015 by Muse Manager, Hotel Management
Thank you for the 4 star rating. I want to send my apologies for the water issue you encountered, unfortunately, the city shut us down without notice. We hope to see you back at Muse in the neat future.