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Reviews

4.0 / 5Good
2,191 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Business Services

Map

What's nearby

  • Popular Location
    5th Avenue
    6 min walk
  • Popular Location
    Flatiron Building
    10 min walk
  • Popular Location
    Empire State Building
    18 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    21 min drive

Book online or call:

1-855-214-3079

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    About this area

    New York

    Located in New York's Midtown neighborhood, The Marcel at Gramercy is in the business district and near a metro station. The area's natural beauty can be seen at Bryant Park and Washington Square Park, while Central Park Zoo and Chelsea Piers are popular area attractions. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn.

    Popular Location

    What's nearby

    • 5th Avenue - 6 min walk
    • Flatiron Building - 10 min walk
    • Empire State Building - 18 min walk
    • Macy's - 20 min walk
    • Grand Central Terminal - 4 min drive

    Getting around

    • 23 St. Station (Park Av.) - 5 min walk
    • New York 23rd St. Station - 13 min walk
    • New York, NY (LGA-LaGuardia) - 21 min drive

    About this property

    The Marcel at Gramercy

    Along with a restaurant, this smoke-free hotel has a rooftop terrace and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. All 136 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Room service, premium bedding, and free newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: USD 25 per night

    Food and drink

    1 restaurant
    Room service available

    Family friendly

    Cribs/infant beds available
    Dry cleaning service
    Laundry facilities
    Refrigerator (on request)
    Rollaway beds available

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    English
    French
    Spanish

    Business services

    Business center
    Meeting rooms

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Cribs/infant beds available
    Hypo-allergenic bedding
    Premium bedding
    Rollaway beds available

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    32-inch flat-screen TV
    Cable channels

    Food and drink

    Minibar
    Refrigerator (on request)

    More

    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    5 - Excellent
    771
    4 - Good
    899
    3 - Okay
    335
    2 - Mediocre
    118
    1 - Poor
    68
    4.3
    Cleanliness
    4.3
    Service and Staff
    4.0
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    2/5

    • Liked: Staff & service, amenities
    • Disliked: Cleanliness, property conditions & facilities

    I liked how the hotel was near many other places. Everyone was nice to me, but I didn’t like how I was lied to. I was disgusted by the sink and shower. Rust and or dirt came out of it. I went to complain about the issue because I’ve never had that issue. A lady from the front office told me the issue happened because of the city and received a lot of complaints from other customers. When the cleaning person went to clean my room I asked how many people this happened to and I was told I was the only one who had this issue and it’s never happened before. I wanted to leave the hotel and get a refund but I knew all hotels were packed this past weekend. It would of been nice to not be lied to and find out by another worker. It would be great to get back my money for my stay. Every time I used the sink or took a shower I was still grossed out. I don’t think I’ll ever go again or recommend it for anyone. I also have a video of it.

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Staff & service
    • Disliked: Room comfort

    Great location a trade for comfort

    Location was the best thing about this hotel. Bed was incredibly uncomfortable, room was dusty and temperature was too hot and unable to be controlled. Had to open windows even though it was snowing outside! Staff was friendly. Free coffee was subpar. Tight space, especially bathroom, even though in the city space is hard to find this was extra tight. No hotel bar was also a disappointment.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    didn't like the tv situation. not enough channels. other wise enjoyed the place. the staff was very accommendating.

    Stayed 6 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

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