4.3 out of 5

"The room was extremely clean. The only complaint is that the air conditioner was not cooling the room. So it was hot to sleep. The restaurant was empt ... " More

By a verified traveler on Thu 22 Sep 2016

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Hotel Description

The Franklin Hotel places you in the center of Manhattan, within just a 15-minute stroll of popular places like Solomon R. Guggenheim Museum and Metropolitan Museum of Art. Highlights at this boutique hotel include free breakfast.

Free WiFi, TVs, and in-room childcare are featured in all 50 rooms. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium linens invite a good night's rest. Additionally, minibars, free newspapers, and in-room massages are available.

This pet-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include a library, express check-out, and dry cleaning/laundry services. Hot/cold buffet breakfast is available for free.

Attractions within a 30-minute walk of this 3.5-star Upper East Side hotel include Central Park and Bloomingdale's.

Standard Room, 1 Queen Bed (Small)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$135 per night

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Franklin Hotel ratings based on 55 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Very nice staff and clean room

The room was extremely clean. The only complaint is that the air conditioner was not cooling the room. So it was hot to sleep. The restaurant was empty and it still took a long time to get our food. And then the food was not up to par. I could've and have gotten a better steak at Longhorns and paid a heck of a lot less. My husbands chicken had no flavor. That was disappointing. The accommodation was definitely worth it.

Posted by on Sep 22, 2016

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4 out of 5

Convenient overnight stay

Pros: Convenient location. Continental breakfast was a nice touch. Rooms were small but clean and comfortable.
Cons: I was on the first floor down the hall from the front desk. Sometimes it can be noisy and you can hear the staff.
The staff was very friendly and accommodating. The rooms were clean and nicely decorated.

Posted by on Aug 1, 2016

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3 out of 5

Website picture mislenading

Pros: Price and proximity to 6 train. Staff very nice.
Cons: Remodel and upgrade to match the photos online.
The Franklin Hotel is well located; however, the furnishing and overall condition of the property is shabby. Perhaps you get what you pay for in comparison to more expensive accommodations. The staff was very friendly and helpful but my room was cold and the heating unit was old, noisy and blew across the bed and was therefore unless during the night. The bed was lumpy and soft and the linens and towels of mediocre quality. The breakfast was very basic; however, there are many excellent eating options in the neighborhood if you want to go beyond the hotel offerings. The best part of this hotel is its proximity to the 6 train which I used often because the property is a significant distance from NY landmarks.

Posted by , from San Francisco on May 7, 2016

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5 out of 5

Room and our stay

This stay was great. The hotel was great and the staff were always willing to help us when we needed assistance. They were always available when we needed them or had questions. They really take care of their guests. The only thing was our room was a little small, and the heat was a little much at times. Besides that we loved our stay and would defiantly stay there again or recommend to other people.

Posted by on Jan 10, 2016

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3 out of 5

Hotel BANG BANG

Big construction going on right next door that starts at 0730 am. Literally will wake you up with load bangs and jack hammers. The whole place was shaking, seriously.Don't bother coming before 3:00pm front desk was very strict with 3pm check in. Location was nice with lots of places to dine, movie theater, pharmacy & whole food. Just not for the next 2 years.

Posted by , from New York on Jan 8, 2016

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5 out of 5

Comfortable boutique hotel in UES

Cons: The wireless network needs upgrading. It was intermittent, and slow. It was better to just use cellular.
Found this hotel when our plane flights were cancelled and we needed to find a place to stay for an extra 2 day stay. Although the rooms are small, typical of boutique hotels, they were well appointed, clean, and had new furnishings. We've stayed at a few places in the UES when visiting our daughter including VRBO's and other small hotels. This is right up there at the top of the heap for price, location, and quality.

Posted by , from Bend, Oregon on Jan 1, 2016

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5 out of 5

Small well-located hotel.

Pros: Value, location, condition
Cons: Really nothing. My small room would not suitable for 2 big people or for someone needing to spread out, or spend a lot of time in the room.
Location: Great location. 1 1/2 block from Express IRT station. Easy walk to MET, guggenheim, neue, the park. Fun strolling on lex park madison fifth
This hotel was a pleasant surprise--medium priced, some lovey details an of older hotel. The room was very small, but it was identified as such, so I knew in advance. Spanking clean, super comfortable bed, high end cotton linens, lovely toiletries. Was perfect for me

Posted by , from CT on Dec 14, 2015

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4 out of 5

Good option for couples on Upper East Side

Pros: Staff, proximity to subway, free light breakfast, cleanliness.
Cons: Carpets in rooms needs replaced.
Location: Subway, 2 Starbucks, short walk to Central Park & Museum Mile.
Extremely friendly & helpful staff was a highlight! The rooms are small, but comfortable, and everything was clean except the carpet, which needed replaced. The sink was tucked into an alcove that made it difficult to access, & the faucet was difficult to control - either too much or too little water. My wife & I were there for our 20th anniversary, so the room fit us fine, but more than two people (or two people not entirely comfortable with each other) would be really tight. One unexpected benefit was that the hotel is less than a block from the subway, which made getting around town easy, but the location is not the most convenient. However, that means that it is generally very quiet at night. The one issue we had with noise was that the building next door was being demolished, which woke up my wife at 7:00 each morning. Didn't really bother me most days, but I'm a very heavy sleeper. Also, the free light breakfast (croissants, yogurt, cheese, etc.) was a nice way to start each day. Overall, a nice place to stay if it fits your needs.

Posted by , from Oregon on Aug 8, 2015

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4 out of 5

Very Good Boutique Hotel

Pros: Location, upgraded and clean bathrooms, sitting area to visit with other guests while having breakfast, excellent bed, staff was excellent
Cons: Better selection at breakfast is needed. Otherwise I was very satisfied with everything else.
Location: Upper East Side. Within walking distance of shopping, museums and central park. Also close to East River for walks and running.
My wife and I were very happy with our choice. The hotel was everything we needed and wanted. Staff was very helpful, room was in excellent shape, I would highly recommend this hotel.

Posted by on May 26, 2015

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4 out of 5

Rooms are tiny but very clean/modern and have everything you need.

Pros: Free breakfast, Close restaurants, Free Internet
Staff are overwhelmingly helpful. The continental breakfast was a nice offering. Coffee/tea was available all day. The room is cozy but comfortable. It's very modern and clean. I had a queen bed, and it was more comfortable than my bed at home! Also the location is just a block to the subway station.

Posted by , from San Francisco, CA, USA on Dec 12, 2011

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Property Features

Free breakfast is available. WiFi is free in public spaces. A library, multilingual staff, and concierge services are also featured at the boutique The Franklin Hotel.

  • 50 guestrooms or units
  • 8 levels
  • Breakfast available (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.3 km / 8.3 mi)
  • Train station: New York Grand Central Terminal Station (4.3 km / 2.6 mi)

Room Amenities

The Franklin Hotel offers 50 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Manhattan hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • Television
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

The Franklin Hotel provides discounted access to the New York Sports Club, about three blocks away. The Equinox fitness club, two blocks from the hotel, includes a full-service spa.

Central Park, three blocks from this Upper East Side New York hotel, encompasses 843 acres of meadows, woods, cliffs, ravines, gardens, paths, and lakes. Popular walking and running routes include Central Park Drive (closed to traffic during scheduled hours) and the path around the Jacqueline Kennedy Onassis Reservoir. The Loeb Boathouse, on a 20-acre lake, offers rowboat and bicycle rentals. The Wollman Memorial Skating Rink has ice-skating in the winter.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

You should know

  • Guests may experience noise disturbance due to nearby construction work.