Disappointed on many levels
Posted Jun 29, 2016 on Hotels
I never write reviews, but it is such a shame that with such a GREAT location and nice Park views that the owners of this establishment keep it below sub par. I really wish I could stay I would stay there again, but the building/rooms need a lot of TLC. It is a shame that the establishment see no need to do a major renovation to such a great piece of property. I stay in the city a week a month and was hoping this hotel would be a new business destination for me....sad to say not.
Comment from Hotel Management
Jul 3, 2016 by Customer Service, Hotel Management
Thank you for sharing your feedback, Leigh.
We're disappointed to hear you're unsatisfied with the accommodations you received during your stay. We truly value providing all of our guests with an excellent experience. Please know your concerns will be addressed with the appropriate members of our team so we may improve for the future.
We hope you'll give us another opportunity to provide you with the quality experience we pride ourselves in. Thank you again for taking the time to share, Leigh. Have a great day.