Needs an update
Posted Nov 13, 2015 on Expedia
View was excellent, front desk receptionist lovely. However, the room was tired looking, with aged, chipped paint furniture. The bathroom had a broken, unusable hairdryer, and was not clean. The shower had soap chunks stuck to the soap holder, and there was unflushed urine in the toilet and the drinking glasses were wet. The bathroom had not been cleaned, and one of the handtowels was still hanging rumpled and wet from the prior guest. The mini fridge was welcome, but unsanitary in the bathroom on the floor a foot from the toilet?!
The hotel should NOT charge a mandatory extra facilities fee for those not using the gym or business center.
Comment from Hotel Management
Nov 17, 2015 by General Manager, Hotel Management
Thank you for your feedback and comments, we appreciate it as it helps up continue to strive to provide better service.