"Nothing fancy, but quiet, clean, comfortable and convenient location. Would definitely stay here again. " More

By a verified traveler on Sun 18 Jun 2017

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Hotel Description

NH New York Jolly Madison Towers puts you in the heart of Manhattan, within just a 10-minute stroll of popular attractions like Grand Central Terminal and Empire State Building. Highlights at this hotel include free in-room WiFi.

TVs with cable channels are featured in all 242 rooms, and you can enjoy hair dryers, phones, and irons/ironing boards. Additionally, desks and free toiletries are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include a conference center, limo/town car service, and a computer station. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3.5-star Central New York City hotel include Chrysler Building and Macy's.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$99 per night

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

NH New York Jolly Madison Towers ratings based on 54 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Great location and price

Nothing fancy, but quiet, clean, comfortable and convenient location. Would definitely stay here again.

Posted by , from m on Jun 18, 2017

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3 out of 5
Spooky place. It was practically deserted. Not a welcoming atmosphere

Posted by on Jan 26, 2017

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4 out of 5

Nice and cozy!!

Pros: Location and charm
Cons: Customer service. Long wait to check in and check out
Location: Not too far from Grand Central and Times Square, 5th Avenue
Really a nice place to stay in midtown. Very cozy and comfortable. Could have expected a place for breakfast on premises. But the people were friendly and stay was comfortable.

Posted by , from New York city on Dec 10, 2016

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4 out of 5

Nice hotel

Nice hotel. Very clean. I was surprised how roomy it was too. I had heard most nyc hotels were tiny.

Posted by , from Atlanta on Mar 31, 2015

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2 out of 5

This hotel can be cheaper.

Pros: Close restaurants, Free Internet
Cons: Noisy, no breakfast
It's very noisy, small and don't included the breakfast.

Posted by , from Puerto Rico, PR on Feb 21, 2013

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2 out of 5

Good value for the money, but beware...

Pros: Close restaurants, great location
Cons: No free Internet, bed bugs
Two words: BED BUGS! We checked in to our room and it was on the smallish side, but fine. Definitely an older room, but by all cursory accounts it seemed clean. I even pulled back the comforter to check the (white) sheets for any bugs, as NYC is notorious for them. I didn't see anything. Fast forward to later that night, after dinner. I was sitting on the bed (on top of the comforter) with the pillows exposed. After about 10 minutes I looked over and saw a bug. When I looked back on to the white pillowcase, they were EVERYWHERE. I think they crawled out of the headboard and/or mattress because they smelled me sitting there. Needless to say, I freaked out. Marched right down to the front desk (oh yeah, the phone in the room wasn't working) and as soon as I said the words "bugs in the bed," they apologized and immediately upgraded our room, saying the new room was one of the best in the hotel. We went straight away to the new room, which was on an upper floor and semi-renovated. It was much more spacious, with newer furniture and quite a nice, new bathroom. The comforter and all the sheets in the new room were white (as you can be sure we checked EVERYTHING for bugs), but the carpet was really nasty. As in, don't want to walk on the stains in your bare feet nasty. Best room in the hotel? I certainly hope not. But it was 11 pm and the room was bug free, so we decided to ride it out. We never heard again from the front desk to check in with us and see how everything was. Surprising, since one whisper of bed bugs can really damage a hotel's rep. Bottom line, they handled it OK, we were immediately changed to a bug-free room, but I would NOT stay there again and would NEVER recommend it!

Posted by , from Washington, DC, USA on Jan 3, 2013

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4 out of 5

Well located in NYC and a good value for the money

Pros: Close restaurants
While my inside room had absolutely NO view (airshaft), there was no city noise. Unfortunately, it was also right next to the elevators so you heard ever time that the doors opened and closed plus the conversations of people waiting in the hall. The room was small but well appointed - a bit threadbare, but clean. Nice bathroom.

Posted by , from Milford, MA on Dec 26, 2012

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4 out of 5

good location, good value

Pros: Close restaurants
Cons: Noisy
Great location, good value for the room. Paid $50 for an upgrade - for two single beds - that I understood to be an option without added cost from the room description. It was worth it, as I was traveling with my sister. The location is superb though for any Manhattan trip, so you can't beat the value of the room. Maids were entirely too loud in the morning to allow for sleeping in, and the front desk staff was not overly friendly. We waited until well past 3 p.m. to check in, after arriving at 2 p.m. Others were waiting too, so it wasn't just us. Baggage check was convenient. Rooms are small and walls thin, but overall room was clean and like I said, you just can't beat the location. Close to Times Square, Grand Central, and fabulous shopping. Will definitely be staying here again. The decor was nice and I loved the bar.

Posted by , from Ashland, KY on Nov 24, 2012

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1 out of 5

very small and dirty

This hotel i did not like it . The rooms was very very small. And it was dirty . I call down to the front desk they said they could not exchange my room . What you see on the enternet for this hotel the picture is not the same the room . I was disappointed very mad.

Posted by , from Philadelphia, PA, USA on Oct 20, 2012

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4 out of 5

They were quick to check me in

Pros: Close restaurants, Quiet, near 5th ave and time square as well as the un
It's a pretty great location. I was able to walk to 5th ave and the surrounding areas from there. The staff was not the friendliest but they were knowledgeable. The location is their greatest asset. The hotel was comfortable, nice lobby. Rooms were small but didn't really spend too much time there. It was quiet and no loud noises that I was aware of. Quick check in service, and a quick check out service. Did not encounter any problems.

Posted by , from Texas, USA on Oct 19, 2012

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About the NH New York Jolly Madison Towers

Location 22 East 38th Street, New York, NY 10016

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include limo/town car service and meeting rooms. Event space at this hotel measures 463 square feet (43 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly NH New York Jolly Madison Towers. For a fee, parking is available. This 3.5-star Manhattan hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 17 levels
  • 4 conference rooms
  • 463 sq ft of conference space
  • 43 sq m of conference space
  • Built in 1923
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge) , Offsite parking discounted rates available


  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (26.2 km / 16.3 mi)
  • Train station: New York Grand Central Terminal Station (0.8 km / 0.5 mi)
  • Metro station: Times Sq. - 42 St. Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

NH New York Jolly Madison Towers offers 242 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Manhattan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.


  • Pets: USD 27.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 10 lb)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65 per day
  • Pet fee: USD 27.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.