- Liked: Cleanliness, staff & service
Was asked to pay a security deposit, but when checked into the room cigarette burns on furniture and carpet. Complained and was advised I would be upgraded to a better room at no extra cost, which was fantastic and Hotel is centrally located right beside Times Square. When I checked out bill was $200 more even with taxes and occupancy rate, but was told this was an increased occupancy rate. Soured the visit a bit, but this seemed to happed to other couples. Rather have an upfront costs as I like to be aware what I’m spending.