Ratings based on 10,105 Guest Reviews

Hear it directly from our travelers
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
1 out of 5
by A traveler from cincinnati

Never again for a Broadway stay.

Posted Nov 23, 2016
Pros: Not much to like.
Cons: Cleanliness, mechanicals, poor response of mechanical staff and lack of of coordination with front desk.
Rust spots throughout the bathroom. Thermostat in operative so the room was cold and we had to order more blankets. On the first afternoon of our stay a hotel employee entered our room while my wife and I were dressing claiming he wanted to see if the room was occupied.
Comment from Hotel Management
Nov 25, 2016 by Guest Relations Manager, Hotel Management
We are deeply sorry to read through your review of your recent stay. This is not a normal standard we set forth for our guests to experience. Please let us know when you are able to return so we may ensure a positively flawless stay next time.
5 out of 5
by A traveler from Buffalo

Posted Nov 15, 2016
Pros: Travelocity
Location: Within walking distance of all major midtown attractions.
Bed was a bit hard, but otherwise a great hotel with a great location!
Comment from Hotel Management
Nov 17, 2016 by Guest Relations Manager, Hotel Management
We sincerely appreciate your feedback and look forward to seeing you back again in the future.
4 out of 5
by A traveler from New Mexico

Great location and price!

Posted Oct 23, 2016
Pros: Staff was available for our late night arrival, check-in and small problem in our room. Nicely appointed, upstairs and down.
Cons: The concierge steered us wrong on a city bus tour. The only sour note in our whole stay.
Location: Just around the corner from Times Square and ABC's Good Morning America. In the middle of the theater district, entrances on both 44th and 45th.
The hotel location was very convenient for our list of must-dos during our brief visit to NYC and reasonably priced.
Comment from Hotel Management
Oct 25, 2016 by Guest Relations Manager, Hotel Management
We are happy to see you overall enjoyed your stay here with us. Please accept our sincerest apologies regarding the inconveniences you have experienced. We hope you are able to return back in the future for a flawlessly memorable stay.
3 out of 5
by A traveler

Great Last Minute Accommodation!

Posted Oct 17, 2016
Even though it was a one night stay! It was a pleasant experience.
Comment from Hotel Management
Oct 21, 2016 by Guest Relations Manager, Hotel Management
We hope to see you again in the future!
5 out of 5
by A traveler from W

Posted Oct 15, 2016
We have stayed at this hotel several times. It is so close to Times Square and within walking distance to all the plays. The staff is very accommodating. After arriving home from my last trip I realized I left several things in the room. I called the hotel and spoke with Adrian and within minutes he called back to tell me they had my items and would put them in the mail. I would highly recommend this hotel.
5 out of 5
by A traveler from New York, New York

New York Experience

Posted Oct 12, 2016
Pros: Location
Cons: No comment . I loved it!
Location: Time square , Broadway Theaters , close to everything!!!!
This hotel is fantastic. Location,location,location. It is the best. Room was outstanding
4 out of 5
by A traveler

Millenium Hotel

Posted Oct 10, 2016
Pros: Great location and the staff was top notch.
Cons: Coffee pot in the room and drink machine on each floor. It was hard to get a soda late at night.
Location: Lots of stuff really close by. Theater, restaurants, Plane Hollywood and Broadway. 30 Rock not far away.
This hotel was nice. The staff were excellent. Very professional and very helpful. Great location.
4 out of 5
by A traveler from Fort Worth, TX

Location, location, location

Posted Oct 9, 2016
Pros: The location is the main thing. Room was very comfortable with excellent mattress.
Cons: The concierge was not very knowledgeable on the transit system, so could not help us get where we wanted to go.
Location: The hotel is a block off Times Square. We also enjoyed O'Looney's Pub across the street where you are made to feel like a local.
This hotel is incredibly convenient to Broadway shows. Staff is pleasant. We had no issues with the room being cleaned daily.
5 out of 5
by A traveler from South Carolina

Great choice!!

Posted Sep 4, 2016 on Expedia
Very Nice, Great Staff, Clean, Surprisingly Quiet for being just steps from Time Square. Will definitely stay here again!
Comment from Hotel Management
Sep 16, 2016 by Guest Relations Manager, Hotel Management
Thank you for your five star review Harrison! We hope to see you back again soon!
3 out of 5
by A traveler

Posted Sep 4, 2016 on Expedia
Hotel un po' vecchio con aria condizionata rumorosa, wi-fi a pagamento e niente frigo bar in camera. Camera e bagno puliti, letto grande e comodo, posizione ottima.
Comment from Hotel Management
Sep 16, 2016 by Guest Relations Manager, Hotel Management
Thank you for sharing your review. We sincerely apologize for the inconveniences experienced and we hope that with the upcoming changes you are able to return back for a more memorable stay.