Ratings based on 4,633 Guest Reviews

Hear it directly from our travelers
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by A traveler from Minnesota

Great location in Times Square

Posted Sep 26, 2016
Pros: Location, location, location
Cons: Did not like the bus tour guys stationed outside entryway.
Location: Location was near or accessible to everything in NYC's Manhattan. Plenty of shows, restaurants, and shops nearby.
Hotel was close to both Times Square and restaurant row. Anything you wanted to see or do was within reach by either walking or subway. Staff was friendly and room was nice with a view of both Empire State Building and World Trade. Within walking distance to Central Park. Only second trip to NYC, but easily the most enjoyable.
5 out of 5
by A traveler from Connecticut

Good Hotel Close to it All

Posted Sep 11, 2016
Pros: The room was clean, bed was comfortable, and the staff was very friendly and welcoming.
Cons: The TV didn't work correctly. The menu button didn't work to order movies or use special features. The safe battery was also dead.
Location: Ripley's Believe It or Not, Madame Tussauds, Times Square attractions and dining.
Our experience was very pleasing. My girlfriend and I went away for the weekend and decided to stay at the Hilton in Times Square. The hotel staff was very friendly and personable, the room was clean and tidy, the bed was extremely comfortable, and the pillows were top notch. Nice view of the city skyline from our window. I would definitely recommend this hotel to other travelers.
4 out of 5
by A traveler

This traveler left a rating score only Posted Sep 11, 2016 on Hotels
4 out of 5
by A traveler from EHT New Jersey

Posted Sep 10, 2016 on Hotels
Door man named Dino went out of his Way to help us. He was very friendly.
3 out of 5
by A traveler

This traveler left a rating score only Posted Sep 10, 2016 on Hotels
4 out of 5
by A traveler

Convenient but super busy area

Posted Sep 9, 2016 on Hotels
Frint staff not really showing hospitality. Not to be arrogant hur even for a HH Diamond membwr no 'thank you' at gheck out.
5 out of 5
by A traveler from Dortmund

Top Hotel in Top Lage

Posted Sep 8, 2016 on Hotels
Durch die zentrale Lage des Hotels konnte man viele Sehenswürdigkeiten zu Fuß erreichen. Die Aussicht aus dem Zimmer war phänomenal. Die Verkehrsanbindung durch die Subway und dem nahegelegenen Port Authority Bus Terminal war super.
4 out of 5
by A traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
4 out of 5
by A traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
3 out of 5
by A traveler

Posted Sep 8, 2016 on Hotels
hotel qui sent le vecu !!! service de chambres inexistant il est intolerable d'etre reveille tous les matins par les femmes de menage qui hurle dans les couloirs houssekeeping voulant faire les chambres le plus rapidement possible les necessaires de toilettes sont tres peu renouvellés rien dans le mini bar chambre bruyante à cause des climatiseurs sur le toit pas de wifi gratuit dans les chambres (en 2016 ca fait radin...) accueil du personnel sans plus hotel tres bien place dans times square en resume un hotel assez propre / bien place avec une chambre correct bref un hilton sans plus