Weekend Getaway At The Dream Downtown
Posted Jul 20, 2016 on Expedia
The hotel was loud and filled with a young rowdy crowd. At night there were hundreds of early 20 year olds swarming the lobby they were not hotel guests. The hallways were noisy throughout the entire night. The lobby smelt like sewage, it was disgusting. The elevators were slow, often waiting 10 or more minutes each way. We stayed at this hotel for the pool which was so misleading. The first day we got to the pool at 9am, it was already full. We were told by the lifeguard we could reserve a chair for the next day for $50. When we went to the front desk they told us it would be $100/chair for the following day (even though we were hotel guests). The girl was rude about it, and had a take it or leave it attitude. She did not give us the time of day. Why did the lifeguards tell us it was $50 and the front desk say it was $100? We were left with no choice so we spent the $200. When we arrived on the Sunday, there was a sign saying there was a private event at 5pm and the pool would be closed then, nobody advised us this on Saturday. We felt ripped off paying that much just to have a chair at our own pool. What was worse is when other people who couldn't get chairs, would lay their towel right in front of our chairs and spend the day right in front of us when we had paid $100 per chair. When we went in the pool, other guests would sit on our chairs, we then had to ask them to leave each time. It was unpleasant and ridiculous to spend that much on a chair at our own hotel.