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4.5 out of 5

"The facility is great. However, the staff who checked me gave me a hard time checking in. I booked the room under my e-mail so the name is different f ... " More

By a verified traveler on Mon 08 Jul 2019

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Hotel Description

5-star luxury hotel near Skypier, connected to the convention center

Seaside stay

Steps from the hotel, you'll find AsiaWorld-Expo and Skypier. Citygate Outlets is within 6 miles (10 km) and Hong Kong Disneyland® Resort is within 12 miles (20 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Apr 15 - Apr 16

Executive Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Sea View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hong Kong SkyCity Marriott Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hong Kong SkyCity Marriott Hotel

Family (3)
4 out of 5
The facility is great. However, the staff who checked me gave me a hard time checking in. I booked the room under my e-mail so the name is different from my legal name. First he said he could’t Check me in because the names don’t match and he couldn’t find my reservation. Then he said he needed my confirmation number. I showed him my email confirmation but he was still trying to give me a problem saying booking a hotel is just like booking for a flight, everything had to match. I have booked numerous times with my email account and this was the first time somebody gave me a problem after showing a proof of my booking. I got upset and the guy finally checked me in saying he was making an exception. This is my worst checkin experience and it totally ruined my stay for the night.

Posted by , from California on Jul 8, 2019

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5 out of 5
This is a great hotel, the shuttle picks you up from the airport, it's close by and there's great staff. We enjoyed the breakfast very much. Thank you!

Posted by on Apr 15, 2019

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About the Hong Kong SkyCity Marriott Hotel

Location 1 Sky City Road East, Chek Lap Kok,

Property Features

Hong Kong SkyCity Marriott Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center, 14 meeting rooms, and limo/town car service are available. Event space at this hotel measures 13003 square feet (1208 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury Hong Kong SkyCity Marriott Hotel. An area shuttle within 2 kilometers and a roundtrip airport shuttle at scheduled times are free. Parking is available for a fee. This 5-star Chek Lap Kok hotel is smoke free.

  • 658 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2008
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong AsiaWorld Expo Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 2 kilometers, train station pick-up, and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hong Kong SkyCity Marriott Hotel offers 658 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and Netflix. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Chek Lap Kok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

SkyCity Bistro - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Man Ho Chinese Restaurant - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Velocity Bar and Grill - Overlooking the ocean, this sports bar specializes in Tex-Mex cuisine and serves dinner only. Happy hour is offered. Reservations are required. Open daily.

The Lounge - Overlooking the ocean, this cocktail bar serves lunch and dinner. Happy hour is offered. Reservations are required. Open daily.

Java - This delicatessen serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

Quan Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's airport shuttle pickup service is located at Car Park 1, Bay 11/12, Terminal 1.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Breakfast Included rate plans offer breakfast for up to 2 adults. Surcharges apply for any additional guests.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 283.8 for adults and HKD 141.9 for children
  • Valet parking fee: HKD 300 per day
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hong Kong SkyCity
  • Hong Kong SkyCity Marriott Hotel Chek Lap Kok
  • Hong Kong SkyCity Marriott Hotel
  • Marriott Hotel Hong Kong SkyCity
  • Marriott Hotel SkyCity Hong Kong
  • SkyCity Hong Kong
  • SkyCity Marriott
  • SkyCity Marriott Hotel
  • SkyCity Marriott Hotel Hong Kong
  • Hong Kong SkyCity Marriott Chek Lap Kok
  • Hong Kong SkyCity riott Chek
  • Hong Kong Skycity Marriott
  • Hong Kong SkyCity Marriott Hotel Hotel
  • Hong Kong SkyCity Marriott Hotel Chek Lap Kok
  • Hong Kong SkyCity Marriott Hotel Hotel Chek Lap Kok

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.