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Royal Sonesta New Orleans

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
3,295 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Canal Street
    2 min walk
  • Popular Location
    Saenger Theatre
    7 min walk
  • Popular Location
    Jackson Square
    9 min walk
  • Airport
    New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    25 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-11-14. Try updating your dates to see prices for your trip.

    About this area

    New Orleans

    In the historical district, Royal Sonesta New Orleans is in New Orleans's French Quarter neighborhood, an area with good shopping. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Canal Street - 2 min walk
    • Popular Location
      Saenger Theatre - 7 min walk
    • Popular Location
      Jackson Square - 9 min walk
    • Popular Location
      Harrah's New Orleans Casino - 9 min walk
    • Popular Location
      Cafe Du Monde - 11 min walk

    Getting around

    • New Orleans Union Passenger Terminal - 3 min drive
    • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

    Restaurants

    • Desire Oyster Bar – Bistro with a bar. Serves breakfast, lunch, and dinner, happy hour available.
    • The Jazz Playhouse – Restaurant with a bar. Open daily.
    • Le Booze – Bar. Serves light fare daily.

    About this property

    Royal Sonesta New Orleans

    This smoke-free hotel features 4 restaurants, an outdoor pool, and a nightclub. WiFi in public areas is free. Other amenities include 5 bars/lounges, a fitness center, and a poolside bar. All 483 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include pillowtop beds, iPod docks, and 24-hour room service.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Valet parking: USD 48.56 per day
    • Parking height restrictions apply
    • Roundtrip airport shuttle (surcharge)
    • Limo/town car service

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 16-20 per person
    • 4 restaurants and 1 coffee shop/café
    • 5 bars/lounges and 1 poolside bar
    • 24-hour room service

    Things to do

    • Fitness center
    • Nightclub
    • Outdoor pool
    • Shopping

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • English

    Business services

    • 24-hour business center
    • Meeting rooms
    • Conference space (20000 square feet)

    Outdoors

    • Garden
    • Picnic area
    • Pool cabanas (surcharge)
    • Pool sun loungers
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Assistive listening devices available

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hair dryer
    • Separate bathtub and shower

    Entertainment

    • Cable channels
    • Flat-screen TV
    • iPod dock

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Turndown service

    Nearby things to do

    Activities

    • Bicycle rentals
    • Golfing
    • Scooter/moped rentals
    • Segway rentals/tours

    Where to eat

    • Desire Oyster Bar – Bistro with a bar. Serves breakfast, lunch, and dinner, happy hour available.
    • The Jazz Playhouse – Restaurant with a bar. Open daily.
    • Le Booze – Bar. Serves light fare daily.
    4.4

    Excellent

    5 - Excellent
    1,894
    4 - Good
    972
    3 - Okay
    266
    2 - Mediocre
    102
    1 - Poor
    61
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.4
    Property condition

    4/5 Good

    Room very small, not a good view and tap in bathroom not good

    Stayed 4 nights in Nov 2019

    3/5

    Hectic Stay

    The hotel was having plumbing issues before our arrival. They were very pro active in letting us know that they were going to move us to the hotel across the street for the first night and then upgrade our room the second night. The first room we received was not an upgrade, but once we brought it to their attention, they moved us to the Honeymoon Suite and gave us access to the concierge room, which was great! The staff seemed a bit in over their heads with the issue. Courtney did a great job of communicating to us. Other staff did not seem to handle things as well. Overall we had a nice stay.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Nov 2019

    4/5 Good

    We were visiting my son for parents weekend. I have previously stayed at the hotel, both for pleasure and business. We booked a deluxe queen and the room was such a disappointment. The room is referred to as "moderate" and not one of the best rooms in the hotel as I was told. My husband and I are both under 5'6 and the bed was an extra wide twin on a good day and the room itself should be accurately classified /sold as a single. It is unfortunate because we plan to visit our son, attend jazz fest and coupled with my business obligations to be in town 5-6 times a year over the next 4 years. Possibly longer as he plans to attend medical school. We arrived early (prior to check-in) when other options were available to us. The young lady at the front desk was not interested in discussing. Still disappointed after 2 days, I met a lovely supervisor, April Hogan,, who tried to assist. Unfortunately, by this time there were no options. Other then April, the front desk was uninterested in making our stay enjoyable. Your hotel is lucky to have Ms. Hogan on your team. We are optimistic about future stays...

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    Great location and comfortable nice rooms. All the staff was helpful and friendly from the parking lot attendants to the registration personnel.

    Stayed 2 nights in Nov 2019

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