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In historical district
Your stay at this Lower Garden District hotel places you within 6 miles (10 km) of National World War II Museum and Ernest N. Morial Convention Center. Smoothie King Center and Bourbon Street are also within 6 miles (10 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a spa tub on site, and concierge services and free newspapers are also offered.
Free WiFi, flat-screen TVs
The 130 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include free newspapers, free local calls, and hair dryers.
Maison St. Charles by Hotel RL ratings based on 122 Verified Reviews
Guest reviews for Maison St. Charles by Hotel RL
Apr 30, 2018 by Amaury Tardieu, Managing Director
Good morning, thank you for having taken the time to leave us a comment and an evaluation. We are glade to have been able to fulfill your expectation and hope your next stay with us will be even better. Be assured this is the direction we are going to. We will soon offer a new exciting guest experience and will love to be able to share it with you. Do not hesitate to follow us on social media to be the first aware of its release. Regards
Jan 16, 2018 by Hotel Staff and Management
We are deeply disappointed to read your review of our Staff. We pride ourselves on delivering superior service and our guests usually agree overwhelmingly. We certainly apologize for whatever might have occurred during your stay.
Worst hotel I've ever stayed in..
Nov 14, 2017 by Hotel Staff and Management
Thank you for taking the time to tell us about your stay and please do know that we take room maintenance seriously and are always working hard to keep the rooms in great shape.
The hotel that could've been great.
Oct 20, 2017 by Hotel Staff and Management
We appreciate your review and the suggestions that you made to upgrade our services and offerings. Laissez les bon temps rouler!
Jul 21, 2017 by Hotel Staff and Management
Thank you for staying with us and for taking the time to review your stay and let us know how helpful and friendly you found our staff. Laissez les bon temps rouler!
Good location, needs new cleaning staff
Jun 26, 2017 by Hotel Staff and Management
We are so sorry to hear how we failed to meet your basic hotel expectations and will follow up with our Housekeeping Department to ensure that what you encountered during Tropical Storm Cindy does not occur to others.
Great New Orleans hotel experience
May 4, 2017 by Hotel Staff and Management
Thank you for coming to spend your Jazz Fest Weekend with us and we are thrilled to hear that you will be back. Laissez les bon temps rouler!
Sep 3, 2015 by Guest Relations
Thank You! We appreciate you taking the time to offer your thoughts with us. We sincerely apologize for the inconvenience you've encountered with the lack of cleanliness of the room. We will work with the Housekeeping Department to resolve the issue. We hope you'll give us another chance to demonstrate everything we have to offer. Thank You Again!
not a good choice
Sep 3, 2015 by Guest Relations
Thank you for taking the time to offer your thoughts with us. We are very sorry you encountered some difficulties with trying to check in after a long days travel. We hope you'll give us another chance to demonstrate what we have to offer here. Thank You Again!
So close, yet so far away from greatness
About the Maison St. Charles by Hotel RLLocation 1319 Saint Charles Avenue, New Orleans, LA 70130
Maison St. Charles by Hotel RL offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Maison St. Charles by Hotel RL. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star New Orleans hotel is smoke free.
- 130 guestrooms or units
- 3 levels
- Dining venue
- Bar or lounge
- Business facilities
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Newspapers in lobby (free)
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool
- Free WiFi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
- Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.7 km / 15.3 mi)
- Train station: New Orleans Union Passenger Terminal (1.4 km / 0.9 mi)
- Parking: Valet parking and RV/bus/truck parking available for a surcharge
Maison St. Charles by Hotel RL offers 130 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
- In-room dining (limited hours)
- Flat-screen television
- Cable channels
- Premium channels
- Housekeeping (daily)
- Newspapers (free)
- Local calls (free)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Mr. Eds Seafood - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- Check-in time starts at 4 PM
- Minimum check-in age is 21
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets: USD 50 per accommodation, per stay
- Weight limit: 50 lb
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Valet parking fee: USD 30 per night (in/out privileges)
- Pet fee: USD 50 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Pool access available from 10 AM to 10 PM.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.