"There were mistakes on our bill, because we paid the deposit through Travelocity. They quickly fixed that. We got double charged. They quickly fixe ... " More

By a verified traveler on Fri 19 Jan 2018

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Hotel Description

3-star romantic hotel near National World War II Museum

In historical district

At this Warehouse District hotel, you'll be well placed to visit National World War II Museum and Magazine Street, both within a 5-minute walk. Also, Julia Street Cruise Terminal is within half a mile (1 km) and Ernest N. Morial Convention Center is within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, concierge services, and self parking. Business travelers can take advantage of the laundry service. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Free WiFi, comfy beds

The 135 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include iPod docks, refrigerators, and LCD TVs with cable channels.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$79 per night

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Twin Beds, Accessible (Roll-In Shower)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Modern New Orleans ratings based on 30 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Modern New Orleans

Everyone (12) Family (2)
4 out of 5
Hotel is under construction, but everything looked clean and fresh. My only dislike was there was no HOT water I the shower. The water we get Lukewarm only!

Posted by on Dec 31, 2018

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1 out of 5
Hotel was under MAJOR construction/renovation which was not made known to me prior to my stay. Room was WAY out of main hotel area; had to go thru several halls with construction/renovation material/tools lying in hallways, propped up against walls. AC was not working when we arrived; call desk; sent technician who stated "I don't think AC is even hooked up; these rooms were out of service for renovations"; upon further investigation the ACE was, in fact, NOT hooked up. Technician was very nice and helpful; hooked up AC and waited in room to make certain it was working.

Posted by on Aug 24, 2018

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3 out of 5

Polite Staff But Small Rooms

Pros: Staff
Cons: WIFI, Carpet, Policies
Location: WWII museum, walking distance to the French Quarter, and Convention Center
All in all the stay was OK at best. The staff was very helpful but, the free WIFI rarely worked and even though my room faced the back side of the building, I could still hear the parade happening from the front. They have a horrible cancellation policy that prevented my guest who had to cancel his trip last minute due an emergency surgery from getting a refund. The rooms were out dated at best, and the overall environment smelled and felt like a high end hostel.

Posted by on Feb 12, 2018

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Comment from Hotel Management

Feb 15, 2018 by Kyle Metzger

Hey There Joe, Thank you so much for taking time to give us a review. We truly appreciate the feedback... We are working hard on making improvements not only to our facility through the renovation but wifi too and will begin installation of a new system in the very near future... I know the Mardi Gras Parades can carry a pretty heavy noise level. St. Charles Ave actually hugs us on two sides so even if you are in the back during Mardi Gras the Parade is passing with-in 100 yards of our building. We do have a 72 hour cancellation policy but understand emergencies come up. I am not aware of this specific situation but please have your friend reach out to us and ask for the GM. I will see what I can do to assist. All the Best, Kyle

5 out of 5

Very helpful and responsive

Pros: The fact that they tried very hard to make the renovations non-impactive to the operation. Friendliness and helpfulness of the staff.
Cons: Wifi, parking, add laundry facilities.
Location: Restaurants along St Charles. The Convention Ctr is 15 mins walk down St Andrews. You can walk to the French Qtr too! (30 min walk).
There were mistakes on our bill, because we paid the deposit through Travelocity. They quickly fixed that. We got double charged. They quickly fixed that. They were very helpful with our needs, offering suggestions and recommendations. All of them, not just the concierge, were very helpful and friendly. The only things that were troubling was one of the elevators liked to stop at the third floor (thought they made it haunted just for us!), which they quickly fixed, and the wifi, which they were ready to offer alternatives. Their efforts positively impacted the guest experience, which I am grateful for. Thank you!

Posted by , from Orlando FL on Jan 19, 2018

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Comment from Hotel Management

Jan 23, 2018 by Kyle Metzger

Hey There djvibe, Thank you so much for the amazing detailed review! We loved having you and are so glad you enjoyed the hotel and the city! I can not confirm nor deny the Haunted Elevator Rumor (lol). We are so thankful for your recognition as to our efforts to minimize the renovation impact. It is important to us and we are truly doing all we can to make it an amazing experience no matter what! All the Best, Kyle

5 out of 5

A+

Staff was AWESOME !! Friendly and curtious and very helpful

Posted by on Dec 5, 2017

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4 out of 5
Pros: Location
Cons: Hotel is in process of renovations
Location: Could walk to French Quarter from this location or take Street Car
I only need a quite clean place to sleep and shower. I spend very little time in hotel rooms. Room was clean and comfortable and quite. Hotel has a morning breakfast but I did not use it.

Posted by , from College Park,MD on Nov 20, 2017

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5 out of 5

Wonderful Hotel.

Pros: everything
Cons: na
Location: The location was near a Trolley and it only cost $1.50 and we got to visit many places in spite of the rain.
We stayed at the Hotel Modern 6-20-23 it was a great experience everything was excellent. It was very quiet and the breakfast was great. The day clerk was great gave good directions. I would stay here again and would recommend this hotel.

Posted by on Jun 24, 2017

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Comment from Hotel Management

Jun 27, 2017 by Kyle Metzger

Thank You Red!!! What a kind and awesome review!!! We are so glad you enjoyed us and are so grateful for you!!! Thank you for being part of our Hotel Modern Family!!! All the Best, Kyle

2 out of 5

The parking arrangements were very poorly explain

I parked in the parking area behind the hotel, it took approximately 20 minutes to find out about the parking arrangements. When I went back out to paid for my parking and get my luggage my car was booted. The parking patrol would not listen when I try to explain that ,the sign didn't explain well to out of towers the process for parking. He didn't listen. Just ignored me. And made me pay $105 to remove the boot. That was to me a shame and a very poor way to treat your visitors. I have a graduation to attend next year when my granddaughter graduate, but I won't recommend this place to my relatives and friends. As far as I am concerned the parking is a con game for visitors.

Posted by , from Los Angeles on May 29, 2017

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Comment from Hotel Management

May 31, 2017 by Kyle Metzger

Hey There Kenneth ! I have got to be honest I COMPLETELY agree with you on why you feel this way! We unfortunately do not have control of the parking behind the hotel although I am going to make this right to you. I am really upset that you had this experiencing and worst that you spent an additional $105 just to get a boot off of your card for trying to figure out what is going on. I am really sorry and I am going to make this right for you. Best, Kyle Metzger

4 out of 5

Nice hotel! Great location! Parking an issue

The hotel was a great value! Clean, cozy room (little on the small side, but perfect for a couple), and a nice bathroom. Located on lee circle, this establishment is in a fantastic location. The only negatives I had were that the parking lot was small (I.E. No spots when we arrived), and the window to the room was to a walkway, and people could look in if the blinds weren't closed (not too big a deal, but this was an interesting surprise come morning time). I would definitely stay here again!

Posted by on Aug 8, 2016

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4 out of 5

Convenient to Amtrak and streetcars

Nice room, comfy bed and pillows, great shower with fluffy towels and upscale toiletries. Charming continental breakfast. Try the quiche and pastries!

Posted by , from Portland, OR on Jul 7, 2016

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Property Features

Hotel Modern New Orleans offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. The business-friendly Hotel Modern New Orleans also features dry cleaning/laundry services, ATM/banking services, and a television in a common area. For a fee, parking is available. This 3-star New Orleans hotel is smoke free.

  • 135 guestrooms or units
  • 11 levels
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.3 km / 15.1 mi)
  • Train station: New Orleans Union Passenger Terminal (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Modern New Orleans offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Nearby Activities

Nearby golf courses include the 18-hole course at Audubon Park Golf Club, 4.5 miles from the hotel.

Guests enjoy complimentary use of a nearby fitness center.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Modern
  • Hotel Modern New Orleans
  • Modern Hotel
  • Modern Hotel New Orleans
  • Modern New Orleans
  • Modern New Orleans Hotel
  • New Orleans Hotel Modern
  • New Orleans Modern Hotel
  • Hotel Le Cirque New Orleans
  • Le Cirque New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.