"Highly recommend. Not far of a walk from canal St. you can get on the hop on hop off bus right on the corner of hotel. Very convenient. Staff was supe ... " More
City center stay
Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Caesars New Orleans Casino and National World War II Museum are also within half a mile (1 km).
Free breakfast
This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.
Mar 18, 2024 by Tiffany B.
Thank you
Feb 26, 2024 by Cody M- Assistant Front Office Manager
We sincerely apologize for the inconvenience and frustration you experienced during your recent attempt to check in at our hotel. Your feedback is deeply concerning, and we appreciate you bringing it to our attention.We understand the importance of a prompt and efficient check-in process, and we fell short in delivering that for you. The situation you described is not reflective of the high standards we aim to maintain, and we are actively investigating the circumstances that led to the delay.We are truly sorry for the inconvenience that prompted you to seek alternative accommodation. Our team is committed to providing a positive experience, and we regret that we did not meet your expectations on this occasion.We take your comments about the perceived rudeness of our staff very seriously, and we will be addressing this matter with our team to ensure that all our guests are treated with the utmost courtesy and professionalism.We understand your decision not to recommend our hotel, and we genuinely apologize for the impact this experience had on your stay. If you would be open to discussing your experience further, please contact us directly at [hotel contact information].We hope you will consider giving us another chance in the future to demonstrate the level of service and hospitality that we strive to provide.Warm regards,
Jan 6, 2024 by Cody Mayo - Assistant Front Office Manager
When you booked the room, if the website you booked it through did not show our parking was only valet, please forward a screenshot over to us at: msycc_everyone@hilton.com - We definitely do not want inaccuracies listed about our property online. We are glad you enjoyed the room, however! Thank you for leaving us this informative review and we hope to see you again in the future!
Oct 9, 2023 by J. Reddick
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.
Aug 30, 2023 by J. Reddick
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
Aug 24, 2023 by J. Reddick
Thank you for taking a moment to share your experience. I am happy to hear you found the staff here at Embassy Suites New Orleans to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Aug 24, 2023 by J. Reddick
Thank you for taking a moment to share your experience. I am happy to hear you found your stay here at Embassy Suites New Orleans to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Jun 21, 2023 by J. Reddick
Good afternoon, I'm happy to hear that you enjoyed your stay here at Embassy Suites New Orleans to your liking and we are looking forward to you coming back real soon. Thanks
Jun 1, 2023 by j
"I'm glad to hear that you found our staff helpful! We strive to provide excellent service and it's always great to receive positive feedback. We appreciate your kind words and we hope to welcome you back again in the future. If there's anything else we can assist you with, please let us know. Thank you for choosing Embassy Suites.
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available. This New Orleans hotel is smoke free.
Available in all rooms: Free wired internet , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.