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 Lenox •1 Room
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The Constance

3.5-star property
11 Old Stockbridge Road, Lenox, MA 1-855-201-7819
5.0 out of 5
Exceptional!
See all 4 travelocity Reviews

"We liked the cleanliness of the facility. The staff were great. Breakfast was very good, especially the coffee. The only problem we had was the bathr ... " More

By a verified traveler on Fri 12 Apr 2024

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Hotel Description

3.5-star hotel near Tanglewood Music Center

In Lenox

You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).

Free perks

This hotel features free WiFi in public areas, concierge services, and free self parking. Enjoy the free continental breakfast each morning. A library, express check-out, and wedding services are also on offer.

Room, 1 Queen Bed, Accessible (Constance)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$59* Per night/room Apr 29 - Apr 30

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Whitlock)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Whitlock)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed (Constance)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Lenox Collection ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lenox Collection

Couples (3) Family (1)
5 out of 5
We liked the cleanliness of the facility. The staff were great. Breakfast was very good, especially the coffee. The only problem we had was the bathroom door in room 105 would not latch closed.

Posted by on Apr 12, 2024

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Comment from Hotel Management

Apr 15, 2024 by Beth Nackoul, Assistant General Manager

We are so happy to hear that you enjoyed your stay with us. Our staff strive for excellence, so they always appreciate the positive feedback. We will have someone look into the bathroom door and apologize that there was an issue with it. We hope you stay with us again.

5 out of 5
We were so pleased with our stay at The Constance. Beautiful historic Inn, loved the front porch and the beautiful grounds. Our room was perfect , we have found on our new spot to stay near tanglewood, only 1.5 miles away.

Posted by on Sep 2, 2023

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5 out of 5
Lovely property. Very kind staff. Having to register at one property while staying at another was a bit confusing. But ultimately not a big deal. Wish we could have stayed longer.

Posted by , from Fresno on Oct 6, 2021

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5 out of 5

Excellent choice when staying in the area

Pros: I especially liked the security arrangements for the front door - key pad coded lock feature.
Location: Museums, shopping, theaters - this was plentiful and the extent and reason for our visit.
Very nice B&B close to many attractions. Staff attentive to our needs. Breakfast was varied and tasty. Bathroom a bit small but to be expected in B&Bs of this style and age. Overall perfect for what we needed and expected.

Posted by , from Ohio on Jul 13, 2016

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About the The Constance

Location 11 Old Stockbridge Road, Lenox, MA 01240-1717

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The Lenox Collection also features a library, concierge services, and express check-out. Self parking is free. This 3.5-star Lenox hotel is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

The Lenox Collection offers 24 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0005001520

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0005001520

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rookwood Inn
  • Rookwood Inn Lenox
  • Rookwood Lenox
  • Rookwood Inn
  • The Constance
  • The Lenox Collection Hotel
  • The Lenox Collection Lenox
  • The Lenox Collection Hotel Lenox
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.