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Omni New Haven Hotel at Yale

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
1,208 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    New Haven Green
    2 min walk
  • Popular Location
    New Haven City Hall
    3 min walk
  • Popular Location
    Shubert Theater
    4 min walk
  • Airport
    New Haven, CT (HVN-Tweed - New Haven Regional)
    8 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-11-14. Try updating your dates to see prices for your trip.

    About this area

    New Haven

    Located in New Haven, Omni New Haven Hotel at Yale is in the city center and near a train station. Yale Golf Course and Grassy Hill Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore East Rock Park and New Haven Green. Connecticut Sportsplex and Robert Treat Farm are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      New Haven Green - 2 min walk
    • Popular Location
      New Haven City Hall - 3 min walk
    • Popular Location
      Shubert Theater - 4 min walk
    • Popular Location
      Yale University Art Gallery - 4 min walk
    • Popular Location
      Yale Repertory Theater - 4 min walk

    Getting around

    • New Haven Union Station - 14 min walk
    • Hartford, CT (BDL-Bradley Intl.) - 56 min drive

    Restaurants

    • John Davenports – Restaurant with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.

    About this property

    Omni New Haven Hotel at Yale

    This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. All 306 rooms offer WiFi, room service, and LCD TVs. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 23 per day
    • Valet parking: USD 28.75 per day
    • Limo/town car service

    Food and drink

    • Full breakfast available for a fee daily: USD 23.00 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness center

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Wedding services

    Languages spoken

    • English
    • French
    • Spanish

    Business services

    • Business center
    • Meeting rooms
    • Conference space (22000 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Cribs/infant beds (surcharge)
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Bathrobes
    • Bathroom (partially open)
    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable/satellite channels
    • LCD TV
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Activities

    • Bicycle rentals
    • Ecotours
    • Golfing

    Where to eat

    • John Davenports – Restaurant with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.
    4.1

    Very Good

    5 - Excellent
    474
    4 - Good
    457
    3 - Okay
    173
    2 - Mediocre
    79
    1 - Poor
    25
    4.3
    Cleanliness
    4.3
    Service and Staff
    3.7
    Amenities
    4.0
    Property condition

    2/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities
    This traveler didn’t leave comments with their review
    Stayed 4 nights in Nov 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was a prepaid confirmed on 11/7, room cost ~$500 per night. I got a call at 5:56 pm 11/9 right before checking in and was told the hotel was full and I had to be relocated to another hotel 30 minutes away. I had to pay another $82 for the taxi. I called both hotel and Expedia many times spent hours with customer support. My request for refund was declined rudely. It was a very cold night and my daughter and I were left alone helplessly in a strange city. I booked the hotel and paid in advance because my daughter had an event close by early next morning. Expedia customer support manager was very rude, didn’t help me at all, rather pressing me to just accept the $200 Expedia coupon and stop filling complains. I declined it as well because the service you provided was Not what I wanted.

    Stayed 1 night in Nov 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      This traveler didn’t leave comments with their review
      Stayed 1 night in Nov 2019

      3/5

      • Liked: Staff & service
      • Disliked: Cleanliness, property conditions & facilities

      Fine - but not the same Omni of old

      The Omni is looking a little worn down since I had last stayed a few years ago. The guest room was a bit shabby and outdated. It didn't look quite as clean as one would expect (found a hair on the toilet seat). Bathroom was very small, and there was no exhaust fan directly inside. Water pressure was nice in the shower, but the sink faucet handle was leaky. Overall the stay was fine. The staff is extremely courteous and quick to help - but the quality of the rooms is just not what you expect from the Omni.

      Stayed 1 night in Nov 2019

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