Pros: staff was EXCELLENT!!! Nice beach area. Snorkeling excursion included, glass bottom excursion included, hobie-cat sailing included, sunset catamaran cruise included. Not over crowded. Staff remember your names! They really made a point to talk to us and make sure we were happy.
Cons: NO ELEVATORS!!!! Prepare for a LOT OF STEPS! food options were limited, not the worst resort food but not the best either. Rooms were small, my husband had to work during our trip and there’s no table/desk in the room. There’s no way to leave the resort without paying $20 one-way taxi which is expensive after a while. I’m the type who likes to take buses and explore the real country. Negril doesn’t have public transportation except taxis. I also, if you’re looking for waves at the beach, there’s none, it’s very flat which gets a little boring. We enjoyed our stay but it wasn’t my fav trip. Hope this helps.