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4.3 out of 5

"Very comfortable, convenient. " More

By a verified traveler on Fri 28 Jul 2023

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Hotel Description

4.5-star luxury hotel near Plaza Fontabella Shopping Center, connected to the convention center

Zona 10 stay

Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Parque Las Américas. Oakland Mall and La Aurora Zoo are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$117* Per night/room Apr 5 - Apr 6

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Westin, Executive Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Westin, Junior Suite, 1 Bedroom, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Westin, Executive Room, 2 Queen Beds, Executive Level

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Camino Real, Guatemala ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Camino Real, Guatemala

Everyone (7) Family (2)
4 out of 5
Very comfortable, convenient.

Posted by , from Indian Trail on Jul 28, 2023

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Comment from Hotel Management

Aug 13, 2023 by The Westin Camino Real Guatemala

Dear Gloria,Thank you for your response and for your visit. We hope you come back soon to enjoy our services.

4 out of 5

Posted by on Jul 17, 2023

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Comment from Hotel Management

Aug 9, 2023 by The Westin Camino Real Guatemala

Thank you for taking the time to answer the survey. We look forward to having another opportunity to provide you with our services.

5 out of 5

Posted by , from johnston on Apr 19, 2023

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Comment from Hotel Management

May 10, 2023 by Claudia

Hola Stuardo, muchas gracias por su calificación, comentarios y visita.

5 out of 5

Posted by on Apr 4, 2023

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Comment from Hotel Management

Apr 24, 2023 by Claudia

Hello Brianne, thank you for your visit and feedback. We are glad you enjoyed your stay with us

4 out of 5
Westin Camino Real a very nice hotel. The room was clean, bed comfortable. Food is good, service very good!!

Posted by , from El Paso on May 21, 2022

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Comment from Hotel Management

Jun 11, 2022 by Claudia

Hello Ana, thank you for your comments and score. We are glad that you enjoyed your stay with us and hope to see you soon.

5 out of 5

Posted by on Mar 26, 2022

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2 out of 5

Posted by on Jul 4, 2021

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5 out of 5
Nice and clean wonderful people

Posted by on Jun 28, 2021

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4 out of 5

Attentive staff and great accommodations!

Great experience! The staff was friendly and attentive. The room was spacious and very clean.

Posted by , from los angeles, CA on May 26, 2015

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5 out of 5

Great hotel!!

Loved It!! Coming back for the 13 Baktun!!! In December, for the new Mayan era!! The service is great, good food, nice and atentive staff, good stuf all rond!

Posted by on Oct 12, 2012

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Property Features

As a guest of The Westin Camino Real, Guatemala, you'll find an outdoor pool, an outdoor tennis court, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 34983 square feet (3250 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin Camino Real, Guatemala. Free self parking is available. This 4.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 34983 sq ft of conference space
  • 3250 sq m of conference space
  • Built in 1959
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Westin Camino Real, Guatemala offers 279 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

El Cafetal - This restaurant serves breakfast, brunch, lunch, and dinner.

Bar Biltmore - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Tennis lessons on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Westin Camino Real, Guatemala

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 for adults and USD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Westin
  • Westin Camino
  • Westin Camino Real
  • Westin Camino Real Guatemala City
  • Westin Camino Real Hotel
  • Westin Camino Real Hotel Guatemala City
  • Westin Camino Real Guatemala Hotel
  • Westin Camino Real Guatemala
  • The Westin Camino Real
  • The Westin Camino Real, Guatemala Hotel
  • The Westin Camino Real, Guatemala Guatemala City
  • The Westin Camino Real, Guatemala Hotel Guatemala City

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.