Novotel RJ Santos Dumont

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

• Humane animal treatment
• Sustainability/community reinvestment (10% revenue or more)
• Guest education on local ecosystems and culture
• Comprehensive recycling policy
• Staff temperature checks are not conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Caters to LGBTQ guests
• Contactless check-out is not available
• Pets allowed in specific rooms only
• Staffed front desk
• LGBTQ friendly
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are not available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities onsite
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Mobile key entry is not available
• Protective clothing is not available to guests
• Food service has not been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Children stay free - maximum age 16
• Social distancing measures are in place
• Contactless check-in is not available
• No rollaway/extra beds available
• No cribs (infant beds) available
• Property does not follow regional sanitization guidelines
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Property confirms they are implementing enhanced cleaning measures
• Children stay free
• Parking height restrictions apply
• Individually-wrapped food options are not available
• Number of children who can stay free - 2
• Debit cards
• No gap period between guest stays