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"The staff is very friendly. It was average for the price. The room was very very small for 2 queens. It says that they have roll aways and cribs free ... " More

By a verified traveler on Mon 21 Aug 2023

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Hotel Description

Conway guestrooms with free WiFi

In Conway

Within 6 miles (10 km) of this hotel, you'll find Main Street Theatre and Theatre of Rebulic. The Spa On Main and L.W. Paul Living History Farm are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. A terrace, a picnic area, and a computer station are also on offer.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 20 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn

Everyone (9) Couples (3) Family (8)
3 out of 5
The staff is very friendly. It was average for the price. The room was very very small for 2 queens. It says that they have roll aways and cribs free of charge. We could have used a roll away but there was no room the closet was so small- if you hang anything you can’t close the door. It was clean but smelled so bad we ran and bought febreeze. Bathroom was nice. We where alotted 4 towels only for the 3 of us for 2 days. Had to turn them in to get clean dry ones. The 2nd floor windows open all the way to overlook the algae pool. The discription says they do not have one so we didn’t expect to swim. One day would be a comfortable stay-

Posted by on Aug 21, 2023

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Comment from Hotel Management

Sep 17, 2023 by Hotel General Manager

Thank you for taking the time to share your feedback about your recent stay. We appreciate your detailed comments.We are pleased to hear that you found our staff to be very friendly and that the bathroom met your expectations. However, we apologize for any inconveniences you experienced during your stay, including the size of the room, the odor issue, and the towel availability.Your feedback regarding the room size, odor, and towel supply is valuable, and we will use it to make necessary improvements to enhance the guest experience.We appreciate your understanding, and we hope that you might consider giving us another opportunity to provide you with an improved and more comfortable stay in the future. If there are any further details or specific aspects you believe we should focus on for improvement, please feel free to share them with us when we next see you.Thank you for choosing us, and we look forward to welcoming you back on your next visit.

5 out of 5

Posted by , from WINTER HAVEN on Aug 9, 2023

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4 out of 5
Agent at the desk was bad.

Posted by , from Irmo on Jul 25, 2023

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Comment from Hotel Management

Aug 3, 2023 by Hotel General Manager

Thank you for sharing your feedback with us about your recent stay at our hotel. We appreciate your 4-star rating and are glad to hear that you had an overall positive experience.However, we are deeply sorry to learn that you had a less than satisfactory experience with one of our front desk agents. Providing excellent customer service is a top priority for us, and we regret that we fell short in this regard. Your experience does not reflect the level of service we aim to provide, and we apologize for any rudeness or lack of attentiveness you encountered.We take your comments seriously, and we will address this matter with our team to ensure that all our staff members are providing courteous and helpful service to all our guests.We appreciate your understanding, and we hope you will consider giving us another chance in the future to provide you with a much-improved experience.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back and exceed your expectations on your next visit.

5 out of 5

Posted by , from GREENSBORO on Jul 16, 2023

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1 out of 5

Posted by on Apr 2, 2023

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5 out of 5
Property is older, room has a few spots you can tell they are working on. But room is very clean and comfortable. Staff is great. Good stay.

Posted by on Sep 10, 2022

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Comment from Hotel Management

Sep 27, 2022 by Hotel General Manager

Thank you for leaving your positive overall review for our hotel here on Travelocity! We loved knowing that you found our accommodations and hospitality to both be excellent. It will always be our goal to ensure that you have 5-star experiences here and I assure you that we'll continue working to bring improvements to our property. I hope we'll see you back here again soon for another enjoyable lodging experience.

5 out of 5
Great for a one night overnight on way to the beach! Beds are great. Rooms are clean. Staff very friendly.

Posted by on Jun 23, 2022

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Comment from Hotel Management

Jun 25, 2022 by Guest Services Manager

It's wonderful to know that you found our Quality Inn hotel in Conway, SC to be the perfect place to stay when you and your family were recently on your way to a vacation in Myrtle Beach! Thank you for leaving your 5-star rating and your compliments in this Travelocity review. We loved learning about all of the things that pleased you and we're looking forward to continuing to serve you whenever you return to the area. I hope we'll see you again soon for another fantastic lodging experience.

3 out of 5
Neat, clean, easy parking. Disappointed used towels weren’t replaced daily or garbage not emptied. Didn’t expect bed to be changed but maybe remade with the same sheets

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 15, 2021 by Hotel General Manager

Dear Valued Guest, We appreciated getting the opportunity to welcome you to our hotel and to this area when your travels recently brought you this way. It's great to know about the things that you found to be satisfactory during your stay, as your happiness will always be of the utmost importance to us. I do apologize, though, for the disappointment that you felt with regard to the modifications that we've made to our housekeeping service due to COVID-19. I am sorry for this trouble and I assure you that we'll continue working with our brand team to bring our hotel back into a completely normal operation as soon as it's safely possible. I hope you will give us the chance to welcome you here again, too, as we'd love to be able to earn a full 5-star rating from you following your next stay. Regards, Sonia Patel

5 out of 5

Posted by on Jul 21, 2021

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1 out of 5
The hotel was very dirty. There was a strong smell of cigarettes and marijuana on our floor. The guests were very loud until early in the morning. There was no breakfast served.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 18, 2021 by Hotel General Manager

Dear Valued Guest, While I appreciated getting the feedback that you've left for us in this online review, I am terribly sorry to know that you were so disappointed with the experience that you had here. I apologize for the discomforts that you faced due to concerns that you had for our cleanliness, as well as with the behavior of other guests. Further, I am saddened for the disappointment that you felt with regard to the modifications that we've made to our breakfast service due to COVID-19. I will address all of your concerns with our staff at once and I hope you'll be willing to give us the chance to work to earn your loyalty back in the future. Be sure to let us know what we can do to make certain that your next stay is one that's worthy of a full 5-star rating. Regards, Sonia Patel

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Quality Inn. Self parking is free.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn offers 54 accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. This Conway hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Conway
  • Sleep Inn Hotel Conway
  • Sleep Inn Suites
  • Quality Inn Hotel
  • Quality Inn Conway
  • Quality Inn Hotel Conway

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.