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 Mexico City • 1 Room
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Hilton Mexico City Reforma

4.5-star property
Avenida Juarez 70 Colonia Centro, Mexico City, 1-855-201-7819
4.7 out of 5
Exceptional!
See all 6 travelocity Reviews

"very clean and very organized liked food selections " More

By a verified traveler on Sat 18 Mar 2023

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Hotel Description

4.5-star luxury hotel near Paseo de la Reforma

Heart of Mexico City

A stay at this Downtown Mexico City hotel places you steps from Alameda Central and a 5-minute walk from Paseo de la Reforma. Also, Palacio de Bellas Artes is within half a mile (1 km) and Zócalo is within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and 2 spa tubs are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the outdoor pool, bar/lounge, and laundry facilities.

2 double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$184* Per night/room May 5 - May 6

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Master Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Mexico City Reforma ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Mexico City Reforma

Everyone (2) Couples (1) Family (3)
4 out of 5
very clean and very organized liked food selections

Posted by on Mar 18, 2023

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Comment from Hotel Management

Mar 22, 2023 by Alejandra Gamboa

Dear John, thank you for your time to value your recent stay at Hilton Mexico City Reforma and for share your review and comments through Travelocity. We are pleased to learn that you found our services and facilites to your liking and, we have met your expectations. We hope to have the opportunity to welcome you back soon.Sincerely,

5 out of 5

Posted by on Nov 3, 2022

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Comment from Hotel Management

Apr 13, 2023 by Alejandra Gamboa

Dear Fred, thank you for your time to value your visit to Hilton Mexico City Reforma and for shared your review through Travelocity. We are pleased to learn that you found our services and facilities to your liking. We hope to have the opportunity to welcome you back soon.Sincerely,

5 out of 5

Posted by on Apr 27, 2022

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Comment from Hotel Management

Jul 29, 2022 by Alejandra Gamboa

Dear Steve, thank you for your time to value your recent stay in Hilton Mexico City Reforma and for shared your review and comments through Travelocity. We are pleased to learn that you enjoyed your experience and, we have met your expectations. We hope to have the opportunity to welcome you back soon. Sincerely,

5 out of 5
Stay here every time I got to CDMX clean safe and very friendly staff. Also the restaurant next to the lobby Senora Prime is the best for food and drinks hands down!

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 10, 2022 by Alejandra Gamboa

Dear Daniel, thank you for your time to value your recent stay in Hilton Mexico City Reforma and, for posted you review and comments through Travelocity. We are pleased to learn that you found our services and facilities to your liking and, we have met your expectation every time you stay. Hope to have the opportunity to receive you again in a close future. Sincerely,

5 out of 5
Best hotel in mexico city by far.

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 2, 2021 by Alejandra Gamboa

Dear Fernando, thank you for your time to value your recent stay in Hilton Mexico City Reforma and, for posted your review through Travleocity. We are pleased to learn that your stay was pleasant and, we have met your expectation. We do hope to have the opportunity to receive you again. Sincerely,

4 out of 5
I love the siute size and the view as well The pool was closed is what I don't like

Posted by on Oct 21, 2020

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Comment from Hotel Management

Oct 29, 2020 by Alejandra Gamboa

Dear guest, Thank you very much for your recent stay at HIlton Mexico City Reforma and for taking the time to post your review in Travelocity. We are pleased to learned that you found our suite to your liking, and we are sorry you did not have the opportunity to enjoy the pool. This area is actually closed due the pandemic restrictions. We hope in your next visit this situation has gonna better and you may enjoy all the facilities. I do hope to welcome you back soon in a future visit. Sincerely,

About the Hilton Mexico City Reforma

Location Avenida Juarez 70 Colonia Centro, Mexico City, 06010

Property Features

Hilton Mexico City Reforma offers its guests a full-service spa, 2 spa tubs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 11840 square feet (1100 square meters) and includes a conference center. An outdoor pool, a fitness center, and a sauna are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

  • 1 building
  • 459 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2002
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (2.2 km / 1.4 mi)
  • Metro station: Juarez Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Travel crib

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Los Dones - Onsite fine-dining restaurant.

El Cardenal - Onsite fine-dining restaurant. Open daily.

Sonora Grill Prime - Onsite steakhouse. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Spa Services

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 395 for adults and MXN 192 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 175 per day
  • Valet parking fee: MXN 175 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Mexico City
  • Hilton Mexico City Reforma
  • Hilton Reforma
  • Hilton Reforma Hotel
  • Hilton Reforma Hotel Mexico City
  • Mexico City Hilton
  • Mexico City Hilton Reforma
  • Mexico City Reforma
  • Mexico City Reforma Hilton
  • Reforma Hilton
  • Hilton Mexico City Reforma Hotel Mexico City
  • Hilton Mexico City Reforma Hotel
  • Hilton Mexico City Reforma Hotel
  • Hilton Mexico City Reforma Mexico City
  • Hilton Mexico City Reforma Hotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.