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4.0 out of 5

"From the minute we arrived, we were treated like royalty. Monica at the front desk is worth her weight in gold. We witnessed her go above and beyond f ... " More

By a verified traveler on Mon 04 Nov 2019

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Hotel Description

4-star Tuscan hotel with free WiFi

In historical district

Within a 15-minute walk of the hotel, you'll find Historical Torture Museum and Museum San Gimignano 1300. Casa e Torre Campatelli and Torre Grossa are also within half a mile (1 km).

Free breakfast

This hotel features a bar/lounge, a poolside bar, and a seasonal outdoor pool. Enjoy the a rooftop terrace and free perks like buffet breakfast and WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Basic Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
$88* Per night/room Apr 23 - Apr 24

Basic Room, Hill View

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

RELAIS SANTA CHIARA - TUSCANY CHARME ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for RELAIS SANTA CHIARA - TUSCANY CHARME

Family (2)
4 out of 5
From the minute we arrived, we were treated like royalty. Monica at the front desk is worth her weight in gold. We witnessed her go above and beyond for another family before she extended the same courtesy to ours. The hotel is in a storybook setting overlooking breathtaking vistas in every direction. The breakfast was good, they serve carafes of “Cafe Americano” to you at the table and the rest of the meal is buffet. Several wineries are walkable down the hill from the hotel, and the old town is walkable up the hill. Be aware that there is no restaurant on site, and the closest one is about a block away. Dinner in Italy starts around 630-7pm, and most restaurants are not available until those hours. I continue to mention this in my reviews because breakfast is over at 1030am and your next meal isn’t available nearby until 630pm. It was pouring rain one of our days but we were hungry so we walked in the rain to the old town for pizza in the afternoon. This was the case in all 4 towns we visited this trip, but I wasn’t aware of it before I booked the hotels.

Posted by on Nov 4, 2019

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Renovations + Closures

The property is closed between November 20 and March 21.

Property Features

RELAIS SANTA CHIARA - TUSCANY CHARME offers its guests a seasonal outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at RELAIS SANTA CHIARA - TUSCANY CHARME. For a fee, parking is available. This 4-star San Gimignano hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 2 levels
  • Built in 1991
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

RELAIS SANTA CHIARA - TUSCANY CHARME offers 41 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. This San Gimignano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Wardrobe or closet
  • Desk chair
  • Travel crib

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Relais Santa Chiara
  • Relais Chiara
  • Relais Chiara Hotel
  • Relais Santa Chiara
  • Relais Santa Chiara Hotel
  • Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
  • Relais Santa Chiara San Gimignano
  • Relais Santa Chiara Hotel San Gimignano
  • Relais Santa Chiara Hotel
  • RELAIS SANTA CHIARA TUSCANY CHARME
  • RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
  • RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
  • RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.