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4.5 out of 5

"More food ideas without leaving the property.. Breakfast " More

By a verified traveler on Sun 20 Aug 2023

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Hotel Description

3.5-star spa resort near Tennessee River

East Florence stay

With a stay at this East Florence resort, you'll be within half a mile (1 km) of Tennessee River and 6 miles (10 km) of Kennedy-Douglass Center for the Arts. Indian Mound and Museum and University of North Alabama are also within 6 miles (10 km).

Full-service spa, sauna

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Room, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$229* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marriott Shoals Hotel And Spa ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott Shoals Hotel And Spa

Everyone (7) Couples (4) Family (2)
4 out of 5

Posted by on Oct 23, 2023

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Comment from Hotel Management

Oct 24, 2023 by Heather

Thank you for your feedback.

5 out of 5
More food ideas without leaving the property.. Breakfast

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 22, 2023 by Heather Potts

Thank you for your feedback! We hope to see you again soon.

5 out of 5
Check in was quick and easy. The hotel was Beautiful and very clean!!! We will definitely be back

Posted by on Feb 21, 2023

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Comment from Hotel Management

Mar 10, 2023 by Heather Potts

So glad to hear that you had a great time. Looking forward to seeing you again soon.

5 out of 5

Posted by on Aug 2, 2021

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4 out of 5
The view

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 28, 2021 by a

Thank you for you r feedback.

4 out of 5

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 5, 2021 by a

Thank you for your feedback.

5 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 28, 2021 by ag

Thank you for your feedback.

5 out of 5
Great view of the Tennessee River and Wilson Dam. The 360 Grill on site was a very unique experience and the food was phenomenal.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 21, 2021 by ag

We are so happy you enjoyed your stay! Thanks for the feedback!

5 out of 5
This was one of the most greatest experience i done ever had it goes fown ad a gold star in my book

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 13, 2021 by Heather Potts

I am so glad you enjoyed your time with us. Thank you for the feedback. We truly appreciate it.

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by KH

Thanks for staying with us, we appreciate your feedback!

About the Marriott Shoals Hotel And Spa

Location 10 Hightower Place, Florence, AL 35630

Property Features

Marriott Shoals Hotel And Spa offers its guests a full-service spa, a waterslide, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, a spa tub, and a fitness center are also featured at the business-friendly Marriott Shoals Hotel And Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Florence resort is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Marriott Shoals Hotel And Spa offers 193 accommodations with safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. This Florence resort provides complimentary wired and wireless Internet access. 47-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

360 Grille - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Swampers Bar and Grill - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Rock & Roast - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Marriott Shoals Hotel And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00ā€“15.000 per person
  • Airport shuttle fee: USD 20.00 per person (roundtrip)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Shoals
  • Marriott Shoals Florence
  • Marriott Shoals Hotel
  • Marriott Shoals Hotel Florence
  • Shoals Marriott
  • Florence Marriott
  • Marriott Florence
  • Marriott Shoals Hotel And Spa
  • Marriott Shoals Hotel Spa
  • Marriott Shoals Spa Florence
  • Marriott Shoals Hotel And Spa Resort
  • Marriott Shoals Hotel And Spa Florence
  • Marriott Shoals Hotel And Spa Resort Florence

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.