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5.0 out of 5

"Wonderful sleep! Black out curtains and comfortable bedding. Asked for extra pillows that were firmer and able to accommodate. Wonderful " More

By a verified traveler on Mon 13 Jun 2022

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Hotel Description

Family-friendly 5-star hotel with 2 restaurants

Central Pamplona getaway

You'll find Pamplona's City Walls and Interpretation Centre and Monumento al Encierro within a 15-minute walk of this Pamplona hotel. Plaza Principe de Viana and Teatro Gayarre are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Grand Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Mar 31 - Apr 1

Executive Suite, Terrace (1 pax)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (2+2)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room (4 adultos)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Suite (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Eurostars Pamplona ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Eurostars Pamplona

Everyone (1)
5 out of 5
Wonderful sleep! Black out curtains and comfortable bedding. Asked for extra pillows that were firmer and able to accommodate. Wonderful

Posted by , from Akron on Jun 13, 2022

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Renovations + Closures

The property is closed between January 1 and January 31.

Property Features

Eurostars Pamplona offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include 3 meeting rooms and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Eurostars Pamplona. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Pamplona hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 2010
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Pamplona-Iruña Station (8.5 km / 5.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Eurostars Pamplona offers 59 accommodations with minibars and safes. Beds feature premium bedding. 40-inch plasma televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11 AM.

Restaurante Alma - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Bar-Cafeteria - Overlooking the garden, this bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Restaurante La Biblioteca - This restaurant serves lunch only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Golfing nearby
  • Mountain biking on site

Spa Services

SPA has 1 treatment room. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Eurostars Pamplona offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. <

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property registry number - UH000880
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 30–60 per person
  • Airport shuttle fee: EUR 20 per vehicle
  • Airport shuttle fee per child: EUR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AlmaPamplona Muga Beloso
  • AlmaPamplona Muga Beloso Hotel
  • Beloso
  • Muga Beloso
  • Muga Beloso Hotel
  • AlmaPamplona Muga de Beloso
  • Hotel Alma Pamplona
  • Eurostars Pamplona Hotel
  • Eurostars Pamplona Pamplona
  • AlmaPamplona Muga de Beloso
  • Eurostars Pamplona Hotel Pamplona

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 9 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.