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CASTLE Hilo Hawaiian Hotel

3.5 star property
Golf hotel near Port of Hilo

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CASTLE Hilo Hawaiian Hotel

Photo gallery for CASTLE Hilo Hawaiian Hotel

Sports facility
Exterior
Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds
Lobby
Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Overview of CASTLE Hilo Hawaiian Hotel

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720
  • Popular LocationNaniloa Country Club1 min walk
  • Popular LocationWSW The Steakhouse1 min walk
  • Popular LocationHula Hula's5 min walk
  • Popular LocationLiliuokalani Park and Gardens6 min walk

Room options

View all photos for Banyan View

Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV

1 Bedroom Oceanfront

  • 742 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

1 Bedroom Banyan View Kitchenette | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

1 Bedroom Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

Premium Ocean Front | Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Ocean Front

  • 376 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Pool
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Pool
Pet friendly
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1114)
The price is $186
per night
$266 total
includes taxes & fees
May 3 - May 4
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

About the neighborhood

Hilo

Oceanside stay.A stay at this Keaukaha hotel places you steps from Naniloa Country Club and within a 5-minute walk of Hamakua Heritage Corridor. Liliuokalani Park and Gardens and Coconut Island Park are also within half a mile (1 km).

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • Verna's III Drive Inn - 11 min walk
  • Hula Hula's - 5 min walk
  • Ken's House Of Pancakes - 12 min walk
  • Don's Grill - 2 min drive
  • Hilo Bay Cafe - 10 min walk

About this property

CASTLE Hilo Hawaiian Hotel

Golf hotel near Port of Hilo
CASTLE Hilo Hawaiian Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly CASTLE Hilo Hawaiian Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Hilo hotel.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
CASTLE Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM–10:00 AM for a fee: USD 7–25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7–25 per person
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

How close is CASTLE Hilo Hawaiian Hotel to the airport?

CASTLE Hilo Hawaiian Hotel is 3.5 mi (7-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at CASTLE Hilo Hawaiian Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at CASTLE Hilo Hawaiian Hotel on Apr 20, 2024 start from $184.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CASTLE Hilo Hawaiian Hotel have an airport shuttle?

Airport shuttle services are not available at CASTLE Hilo Hawaiian Hotel.

How close is CASTLE Hilo Hawaiian Hotel to the beach?

This hotel is 2.9 mi (9-min drive) from Onekahakaha Beach Park and 3.9 mi (10-min drive) from Honoli'i Beach. Don't forget your sunscreen!

Does CASTLE Hilo Hawaiian Hotel offer free breakfast?

Free breakfast isn’t provided at CASTLE Hilo Hawaiian Hotel, but full breakfast is offered for a fee of between USD 7 and 25 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at CASTLE Hilo Hawaiian Hotel?

No, there is no casino at this hotel.

What time is check-in at CASTLE Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at CASTLE Hilo Hawaiian Hotel?

This hotel offers free self parking.

Does CASTLE Hilo Hawaiian Hotel have a pool?

CASTLE Hilo Hawaiian Hotel features an outdoor pool.

Does CASTLE Hilo Hawaiian Hotel have a restaurant?

Yes, there is a restaurant on site.

Does CASTLE Hilo Hawaiian Hotel have a spa?

There are no spa services available at this hotel.

How close is CASTLE Hilo Hawaiian Hotel to downtown Hilo?

CASTLE Hilo Hawaiian Hotel is 2.1 mi away from Hilo.

CASTLE Hilo Hawaiian Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 1005 reviews" "
Rating 8 - Good. 310 out of 1005 reviews" "
Rating 6 - Okay. 142 out of 1005 reviews" "
Rating 4 - Poor. 48 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Respectfull
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of bay..convenient to Hilo downtown. Staff very friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the environment and just the people there are like really happy. Each employee there always has a smile on their face. Just really good people around.
Stayed 5 nights in Jan 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great night!! We were staying in Kona and wanted to explore Hilo a little more!! We had a dip in the pool, the scenery is amazing!! We then went to Happy hour and had a great time with Ralph!! Took a french dip back to our room to share with a salad and it was awesome!!! The area around the hotel is breathtaking for your morning walk!! We hope to go back!
Stayed 1 night in Jan 2024

10/10 Excellent

Curtis, Dallas

Liked: Property conditions & facilities
Very nice hotel and beautiful location
Stayed 1 night in Jan 2024

10/10 Excellent

rhommel, canton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ciwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities
Didn't care for free continental breakfast. No proteins for energy.
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price!
Overall it was a great visit. The restroom needs attention as there’s spots of potential mold. Additionally the tub drain was clogged and needs attention. Room 522
Stayed 8 nights in Dec 2023