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4.0 out of 5

"I had trouble using the phone in the room. Had to call to get he tv fixed, 3 times in 9 days. My friend left a message, the reception said "no message ... " More

By a verified traveler on Sat 22 Jun 2019

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Hotel Description

4-star hotel in Novo Sarajevo

Central Sarajevo getaway

Within a 10-minute walk of this Novo Sarajevo hotel, you'll find University of Sarajevo and Vrelo Bosne Park. Vratnik and National and University Library of Bosnia and Herzegovina are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88* Per night/room Mar 30 - Mar 31

Deluxe Twin Room (King size or twin beds and extra sofa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed, Hot Tub (lane side)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed (Lane side)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Sarajevo Bristol ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sarajevo Bristol

Everyone (1) Family (1)
4 out of 5
I had trouble using the phone in the room. Had to call to get he tv fixed, 3 times in 9 days. My friend left a message, the reception said "no message".

Posted by on Jun 22, 2019

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4 out of 5

Good hotel, good location in Sarajevo

Pros: Location, staff, decor, facilities.
Cons: Wifi for sure. Adapters for US electronics would be nice, but that is minor issues.
I think this is a good hotel, the location is good, the rooms are good and the breakfast is great. I think the only negative is the Hotel Wifi. The Wifi was pretty bad in my opinion, I travel a lot for work and I was disappointed with the Wifi. The staff was very nice.

Posted by , from Syracuse, NY on Apr 12, 2016

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About the Novotel Sarajevo Bristol

Location Fra Filipa Lastrica 2, Sarajevo, 71000

Property Features

Novotel Sarajevo Bristol offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Novotel Sarajevo Bristol. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Sarajevo hotel.

  • 186 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sarajevo Bristol offers 186 accommodations with minibars and safes. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM.

Novotel Sarajevo Bristol has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Sarajevo Bristol offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 11.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Annual carbon offsets
  • Humane animal treatment
  • Guests are provided with free hand sanitizer
  • Sustainability/community reinvestment (10% revenue or more)
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • Social distancing measures are in place
  • Comprehensive recycling policy
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Airport shuttle fee: EUR 21 per vehicle (one way)
  • Self parking fee: EUR 11 per stay
  • Rollaway bed fee: EUR 11.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Hotel Sarajevo
  • Bristol Sarajevo
  • Bristol Sarajevo Hotel
  • Novotel Sarajevo Bristol Hotel
  • Sarajevo Bristol
  • Sarajevo Bristol Hotel
  • Sarajevo Hotel Bristol
  • Novotel Sarajevo Bristol (Opening September 2017)
  • Hotel Bristol Sarajevo
  • Novotel Sarajevo Bristol Hotel
  • Novotel Sarajevo Bristol Sarajevo
  • Novotel Sarajevo Bristol Hotel Sarajevo

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Alcohol isn't served at Novotel Sarajevo Bristol.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.