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Reviews

3.6 / 5Good
50 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Restaurant

Map

What's nearby

  • Popular Location
    Santa Rosa de Lima Church
    5 min walk
  • Popular Location
    Rose Garden
    6 min walk
  • Popular Location
    Palacio Clavijero
    7 min walk
  • Airport
    Morelia, Michoacan (MLM-General Francisco Mujica Intl.)
    24 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Morelia

    Refugio Victoria is located in Morelia. The area's natural beauty can be seen at Rose Garden and Villalongin Garden, while Museum of Colonial Art and Regional Museum of Michoacan are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Bicentenario Sports Complex or Estadio Morelos. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Santa Rosa de Lima Church - 5 min walk
    • Rose Garden - 6 min walk
    • Palacio Clavijero - 7 min walk
    • Palace of Justice - 8 min walk
    • Mariano Matamoros Theater - 10 min walk

    Getting around

    • Morelia, Michoacan (MLM-General Francisco Mujica Intl.) - 24 min drive

    About this property

    Refugio Victoria

    A restaurant, a rooftop terrace, and dry cleaning are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. All 16 rooms offer free WiFi, flat-screen TVs with cable channels, and free bottled water. Other amenities available to guests include showers, phones, and free toiletries.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    24-hour drop-off airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Free continental breakfast available daily 7:30 AM–11:30 AM
    1 restaurant

    Family friendly

    Dry cleaning service

    Conveniences

    Elevator

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    Spanish

    Business services

    Meeting rooms

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Designated smoking areas

    Room amenities

    Bathroom

    Free toiletries
    Shower

    Entertainment

    Cable channels
    Flat-screen TV

    Food and drink

    Free bottled water

    More

    Iron/ironing board (on request)
    Phone
    3.6
    5 - Excellent
    10
    4 - Good
    19
    3 - Okay
    14
    2 - Mediocre
    7
    1 - Poor
    0
    4.1
    Cleanliness
    3.7
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    First it was really disappointed that the hotel had a cheaper rate than what i paid on Expedia, more than 50% less if you book directly with the hotel. Second; there is no breakfast, is only coffee. Last and worst, on Sunday night there was a fight between a couple around 2-3am. they were yelling, and doing a big scandal on the common areas, no one said anything to them or call the police.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    GREAT HOTEL

    It's a GREAT hotel & economical price!!! Highly recommend!!!

    Stayed 3 nights in Nov 2019

    2/5

    • Disliked: Property conditions & facilities, room comfort

    False advertisement

    Dissatisfied. Booked hotel due to advertised airport drop off service and restaurant, both misadvertised. We arrived around 5, nobody was at the check in area; kept ringing bell and receptionist appeared bothered to be pulled from wherever she was. Receptionist informed us there was no airport shuttle and the restaurant was not opened for lunch or dinner. Hotel was beautiful, colonial style but poor noise control; people on lobby could be heard as if they were outside your door up until 1 or 2 am. No hot water, flat pillows and sheets looked as if they were unchanged.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    1/5

    Worst experience in a hotel EVER

    The worst experience that I have ever had of a hotel. They did not know how toped in internet my reservation. Refugio Victoria Hotel give me a extremely dirty room with dirty bed sheets and mud in the shower, noisy street that did not let me sleep. On top of it they charged more instead of reducing the price. They changed the room but with mosquitoes in it. I DO NOT RECOMMEND THIS HOTEL TO ANYBODY.

    Pros: Alejandra and Jenny were kind employees

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