Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children)

Deluxe Room

Max Occupancy: 4 guests (up to 3 children)

Club Room

Max Occupancy: 4 guests (up to 3 children)


Get an overview of this hotelDowntown Central Zone hotel with health club

Sheraton Ambassador Monterrey Hotel is in the heart of Monterrey, walking distance from Plaza Mexico and Museo Metropolitano de la Ciudad de Monterrey.

This 4-star hotel is within close proximity of Faro de Comercio and Palacio Municipal.

Make yourself at home in one of the 229 air-conditioned rooms featuring minibars and plasma televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel Amenities

Hotel Amenities

The 24-hour Link@Sheraton interactive lobby lounge serves as a connectivity hub in the heart of the lobby. Guests are provided with 3 hours of complimentary Internet access per day. An outdoor pool, fitness facility, and 24-hour restaurant are onsite conveniences at Sheraton Ambassador Monterrey Hotel.

Events can be arranged in the hotel's 11 meeting rooms, including a ballroom. Valet parking is available for a surcharge.

  • Outdoor pool 
  • Spa tub 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Concierge services 
  • Free newspapers in lobby 
  • Health club 
  • Bar/lounge 
  • Restaurant 
  • Limo or Town Car service available 
  • Business center 
  • Meeting rooms 
  • Conference space 
  • Multilingual staff 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Total number of rooms - 229 
  • Express check-in 
  • 24-hour front desk 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Number of floors - 12 
  • Elevator/lift 
  • Tennis on site 
  • Wedding services 
  • Free WiFi 
  • Laundry facilities 
  • ATM/banking 
  • Valet parking (surcharge) 
  • Self parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • In-room childcare (surcharge)  


Available in all rooms: Wireless internet access ( 126 MXN per day ), Wired internet access ( 126 MXN per day )

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Room service (24 hours) 
  • Climate control 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Daily housekeeping 
  • Desk 
  • Pillowtop mattress 
  • Cable TV service 
  • In-room safe (laptop compatible) 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Plasma TV 

Where to Eat

Los Vitrales Restaurant - Fine-dining restaurant open 24 hours a day. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.

Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.

Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 2, Pet maximum weight in kg is 20

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Pet deposit: MXN 270 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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