4.1 out of 5

This 4-star resort is within close proximity of Maritime Museum and Pacific House Museum.

With a stay at Portola Hotel & Spa at Monterey Bay in Monterey, you'll be connected to the convention center and minutes from Monterey Convention Center and Fisherman's Wharf.

Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Monterey? This resort has 50,000 square feet (5 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Renovations & Closures

During renovations, the resort will make every effort to minimize noise and disturbance.
The property will be renovating from 10 May 2017 to 22 August 2017 (completion date subject to change). The following areas are affected:
  • Meeting facilities

Property Features

Portola Hotel & Spa at Monterey Bay offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Business amenities include a business center and meeting rooms. Event space at this resort measures 50,000 square feet (5 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Portola Hotel & Spa at Monterey Bay. For a fee, parking is available.

This 4-star Monterey resort is smoke free.

  • 379 guestrooms or units
  • 7 levels
  • 9 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 8 conference rooms
  • 50,000 sq ft of conference space
  • 5 sq m of conference space
  • Coffee shop
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( USD 9.95 per 24-hour period ), Wired internet access ( USD 9.95 per 24-hour period )

Available in some public areas: Wireless internet access ( USD 9.95 per night )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Portola Hotel & Spa at Monterey Bay offers 379 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Breakfast

Start your morning with a buffet breakfast, available each day from 6 AM to 11 AM for a surcharge. Room service is available during limited hours.

Nearby Things to Do

Hotel guests can access the spa’s fitness center and pool located at the adjacent spa.

In addition to its proximity to Monterey’s marquee attractions, including the Monterey Bay Aquarium, Portola Hotel & Spa at Monterey Bay provides convenient access to the Path of History, a historical tour depicting Monterey as the first state capital of California, which passes through the hotel’s waterfront plaza; scenic running and bike paths immediately adjacent to the hotel; nearby sea kayaking and paddle boarding facilities; the Monterey Maritime and History Museum; Memory Gardens; and the Pacific House Museum. Monterey is home to 18 championship golf courses, including Pebble Beach Golf Links, Del Monte Golf Course, Spyglass Hill Golf Course, and Links at Spanish Bay, which are all less than six miles from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals on site 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

Check-in time ends at 2 AM

Check-in time starts at 4 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Maximum 2 per room (weight limit: 150 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:
  • Tourism fee: USD 2.00 per accommodation, per night
  • .195 percent destination fee will be charged
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 for adults and USD 5.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 23.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties. Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Registered guests are the only ones allowed to be in guestrooms. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation. Guests may experience noise disturbance due to nearby construction work. Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.