Hotel showing wear.
Posted Aug 20, 2016
The hotel is 11 years old and definitely shows the wear. Pools are dirty, chipped tiles, black mold on cement edges scum floating on top made you sort of cringe to get in. Beach area dirty, lots of cigarette butts and trash. People would rake the sand but leave the trash in the sand.Grounds keepers took 3 days to pick up a blue plastic glove on the lawn. Dirty dishes with food left all over the resort on railings, in hallways, under chairs and in elevators. Had water problems in shower several times. Only music at pools was "cruise ship junk" the macarana etc NO REGGAE IN JAMAICA?? That was biggest disappointment. Food and drink quality was good but all buffet- even the restaurants you needed to make rservations for. Overall Staff friendly. Has a lot of potential but needs some stronger management practices.