4.5 out of 5

"Best decision for a Spring Break family trip...We had such a great time, the kids asked to skip a few days from school to extended our stay. When tha ... " More

By a verified traveler on Tue 02 May 2017

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Hotel Description

An all-inclusive stay in Montego Bay awaits you at Iberostar Rose Hall Suites All Inclusive. You'll be 4 km (2.5 mi) from Greenwood Great House and 4.6 km (2.9 mi) from Cinnamon Hill Golf Course. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 319 rooms, and you can enjoy free WiFi, balconies, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available.

A relaxing day at SPA Sensations can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Maria Bonita, serves Mexican cuisine and is open for breakfast and dinner. With 6 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite free water park and nightclub. 3 meeting rooms, conference space, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a fitness center, and a lazy river. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Montego Bay resort include Rose Hall Great House and The Shoppes at Rose Hall.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Iberostar Rose Hall Suites All Inclusive ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
1 out of 5

Horrible costumer service

If you are looking for a 5 star hotel, this is not it! Look elsewhere. I went for my sister's wedding and would not go back again. Workers treat you as if they are doing you a favor and you are annoying them. Nothing is explained to you at check in, you have to figure out how the resort is set up and the time the restaurants serve meals. Pools close before 5pm even though it says it closes at 6pm. Good luck when you ask questions! The rooms were very spacious but didn't have any vents to regulate the humidity, so the sheets and the floor was always damp. When you check out they could care less how your stay went or if you would come back. I would NEVER recommend this hotel.

Posted by on Sep 4, 2017

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5 out of 5

Best Spring Break Family Trip ...

Pros: The staff was absolutely AMAZING! All-inclusive meals and drinks were great! Lastly, our rooms were perfect! Did I say the Staff was AMAZING?
Location: Scuba diving, canoeing, parasailing, all on-site. Local tours can be scheduled at the hotel. Dunn's River Falls is a must do.
Best decision for a Spring Break family trip...We had such a great time, the kids asked to skip a few days from school to extended our stay. When that didn't work, they asked to return for summer vacation.

Posted by , from Hampton, GA on May 2, 2017

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5 out of 5

Perfect place for a wedding

Pros: The food, pools, rooms, entertainment and drinks were all great, but what made our stay even better was the friendliness of the staff. From Rohan our
Location: Some of our group went on the catamaran, some went shopping, some went snorkeling, and some just kicked back at the pool.
We were there with a group of over 30 people for my sons wedding. It was a very fun but also relaxing week.

Posted by on May 1, 2017

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5 out of 5

Family vacation

We went there for our family spring vacation for the fist time and I have to say that was probably our best vacation so far.Everything was fabulous place ,hotel ,staff,food etc.We are definitely recommend this place for everyone!

Posted by , from New Jersey on Apr 20, 2017

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5 out of 5

Amazing. Definitely coming back

This resort is beautiful! The white sand beaches are well kept, there are three pools, all of which are gorgeous. The food and drinks were great. The staff was phenomenal. I can't wait to come back with more of my family and friends.

Posted by , from Ohio on Feb 13, 2017

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5 out of 5

Every ting was good!

The staff and cleanliness were the best part of the stay. There was never a dull moment!

Posted by on Oct 6, 2016

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5 out of 5

Wonderful staff and food

I traveled with my husband, my brother, and his wife. I can't say enough about the wonderful staff! Everyone was genuinely happy to serve us and many of the entertainment staff chatted with us and remembered our names. The food is AMAZING! We mostly ate the main buffet, it had a good variety. We also tried the steak house and it was excellent as well. Make your reservations early for the resteraunts, they fill up quickly. There were quite a few small children, and it seemed there was enough activities to keep them busy. We had a great time laying at the pool and lazy river and then snorkeling at the beach. We will be back to this hotel!

Posted by , from OKLAHOMA on Jan 9, 2016

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5 out of 5

Best all inclusive resort I have ever stayed at.

Staff was super friendly, food was awesome with a wide variety to choose from. Excellent entertainment and lots to do. The bars are fully stocked with with a great selection to choose from. Best vacation ever. It's definately a 5 star resort. I would rate it 5 stars all the way.

Posted by on Nov 25, 2015

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5 out of 5

The Iberostar Rose Hall Suites are a must!!

This was one of the best resorts I've stayed at while in Montego Bay. I definitely would stay there again, the staff was friendly and helpful and the food was awesome. The room was clean and spacious and came with complimentary turn down service nightly. Nice family environment and activities on site and off. Points of improvement: 1.) although there was turn down service I don't remember them telling me and if you don't have the do not disturb on the door the intrusion is startling if you're sleep. I just kept mine in. 2.) the rocks on the beach (not on main part of beach) as you enter the water makes for awkward entering and exiting the ocean. 3.) if they want to move to a 5-star resort their guest/conceirge service needs to improve and be available beginning at an earlier hour in lieu of 8am. I will definitely be back there as soon as possible. I hope this helps those looking for a trip.

Posted by , from Detroit, Michigan on May 26, 2015

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2 out of 5

The smell... oh the smell!!!!!! Could be the best!

Pros: All inclusive... many restaurants to choose from; amazing food. Most staff is helpful, very friendly (border-line-creepy); amazing scenery!
Cons: The darn smell. The beech surface. WILL NOT CHECK YOU IN PRIOR TO THREE PM! EVEN THOUGH MOST FLIGHTS ARRIVE AROUND 11AM!! CALL THE RESORT PRIOR!!
Location: DunnsRiver; LuminousLagoon; JeepSafari: BobMarley (NOT FOR FAMILIES); GET water shoes, waterproof camera; cash.. BEWARE OF AGGRESSIVE LOCAL VENDORS..
We spent our honeymoon in this resort. the BIG problem was the smell; once you're up to the rooms you are haunted by this disgusting smell of mold. The musky bad smell is so strong that your clothes and the bed sheets will smell of mold after a while. If they can fix the smell problem then this resort would have been the best in the universe I feel. the beach wasn't comfortable to walk on. I suggest buying those "water-shoes" prior ONLINE (cheaper..less than $10) Amazing scenery, staff are helpful and more professional than the norm in Jamaica. Amazing food; the all inclusive experience is just terrific. Family resort; prepare to wake up early with the sound of kids playing again, this resort could be the best in the world I feel if they can figure out and fix the smell issue which was unbelievable to say the least... and clean the beach a bit more and make it "feet friendly"... oh, I feel so bad at the opportunity of how amazing this resort could be if they would only work and fix these issues..

Posted by , from OHIO on Dec 8, 2014

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About the Iberostar Rose Hall Suites All Inclusive

Location Rose Hall Main Road, Montego Bay, Saint James .

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Iberostar Rose Hall Suites All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. At Iberostar Rose Hall Suites All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

  • 319 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • Breakfast available (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Elevator

Family Friendly Amenities

  • Family Property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Lazy river
  • Supervised childcare/activities (free)
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (17.5 km / 10.9 mi)
  • Parking: Free self parking

Room Amenities

Iberostar Rose Hall Suites All Inclusive offers 319 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Cribs available
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Maria Bonita - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Miranda Hill Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Calabash Gourmet - This fine-dining restaurant serves dinner only. Reservations are required.

Aunt Ruby Steak House - This steakhouse serves dinner only. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Activities

To make your stay in Jamaica even more pleasurable, the Iberostar Rose Hall Suites Hotel offers a wide array of entertaining activities. For example, for relaxing moments, guests can enjoy the hotel's top spa where the best, therapeutic hands will provide hours of rejuvenation and wellbeing. Kids, on the other hand, can spend time in our marvelous children's club without any worries for their parents.

Fun for the Smallest Travelers
Lucy's Club, for youngsters aged 4 to 12, will quickly become your child's favorite part of the hotel. Here they can learn and have fun while reading, painting, or watching films, just to name a few. This exclusive club is a great way for children from around the world to meet and make unforgettable friendships.

Sports
The Iberostar Rose Hall Suites makes it easy for you to stick to your workout routine while away on vacation. Our full-service resort property offers the best on-site individual and team sports and leisure activities, most of them free of charge. For instance, you can even play tennis in one of the best spots in Jamaica with the lavish, natural surroundings. Guests who love adventurous water sports can take advantage of the hotel's professional scuba diving services or experience the exciting world of parasailing.
Complimentary Sports
At the Iberostar Rose Hall Suites Hotel, guests can choose from a plentiful list of complimentary on-site sports, including tennis, gymnastics, water polo, aerobics, volleyball, table tennis, and dance lessons or water-sports such as snorkeling, kayaking, windsurfing, catamarans, and sailing. Non-motorized water-sports are free of charge for one hour per day per room. Guests may also access our top fitness room as well (open to adults 18 and older).

Water-sports with Additional Fee
For those of you wishing to experience unforgettable sensations like Scuba Diving or other different water sports, we have a DIVE CENTER operated by DRESSEL DIVERS CLUB located right on the beach of your hotel. Dressel Divers is recognized as a PADI 5 Star dive center and offers diving at all levels, including for beginners.

Fun-Filled Nights
To round out each sunny day, the Iberostar Rose Hall Suites entertainment plans a variety of shows including comedy, dance, and live performances to please every audience.

  • Snorkeling on site
  • Golfing nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The Ultimate Relaxation
Throughout our property, the Iberostar Rose Hall Suites is committed to providing guests with whatever they desire and need. Therefore, we want you to relax and get away from it all at our full-service adults-only (18 years of age and older) hotel spa. Our modern facilities offer all types of massages and beauty treatments.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Hotel Names

  • Iberostar Rose Hall All Inclusive
  • Iberostar Rose Hall Suites All Inclusive
  • Iberostar Suites Rose Hall
  • Rose Hall Iberostar
  • Rose Hall Iberostar Suites
  • Rose Hall Suites
  • Rose Hall Suites Iberostar

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.