The pros: Excellent staff. Food was the best I've ever had on vacation and i ate the buffet every day. The resort and grounds were perfect. The cons: the resort lost power and water every day (once for all day). No one there seems to care. There were no notices or announcements.
This is not a resort for anyone with any disability or handicap. The elevators were out a lot even when the power was on.
Comment from Hotel Management
Dec 19, 2016 by Cassandra, Hotel Management
Thank you for taking the time to share your feedback with us. We are truly disappointed and sadden to the fact that you left our property unhappy. This situation was not our intention, as our main goal is to satisfy all our guest. Please note, that this issue has already been rectified and we are certain that we will not have any reoccurrence if this sort.
Once again, we appreciate your feedback and we hope your perception of us has not been tarnished completely. Thank you for vacationing with us.