This hotel is a nightmare!!!!!
Posted Jun 15, 2016
Food is horrible!!! Staff is rude and offers drugs to you, more than just weed! The excursions are falsely advertised and you fo not get what you pay for. There are wild cats running around bothering you while you eat! Everything you ask for such as sheets, towels, mini bar to be stocked takes days for them to get to. The pipes leak and flood the room, and they come in the middle of the night, past 1 am to try to fix it. This was absolutely the WORST vacation I have ever been on and will NEVER travel to jamaica again.
The beach is not a beach, u can only got about knee deep and the rest is slime rocks and sea weed. The beach is not natural sand. There are no waves, the water is still as can be, as it's a man made cove.
Do not go here!!!!
Comment from Hotel Management
Jun 20, 2016 by Cassandra, Hotel Management
First of all, our gratitude for taking your time to share with us your opinion, so important and valuable for us. We can assure you that we understand your concerns and we are really disappointed to learn that we could not exceed your expectations with our performance; however we really appreciate your feedback that gives us the best opportunity to improve our services, facilities and human resources.
Thank you so much for vacationing with us.