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Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

2.5-star property
9420 E Independence Blvd, Matthews, NC 1-855-201-7819
4.3 out of 5
Very good!
See all 18 travelocity Reviews

"It is a little bit difficult to pull into this hotel because of the way the highway is out front. Overall very nice. Checkout is at 11 but you need ... " More

By a verified traveler on Wed 16 Nov 2022

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Hotel Description

Enjoy free breakfast at this Matthews hotel

In Matthews

Within 3 miles (5 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Matthews Community Center. McAlpine Creek Greenway and Sportsplex at Matthews are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the 24-hour business center, laundry service, and conference space. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Extra Living Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Everyone (9) Family (6)
5 out of 5

Posted by on Jul 16, 2023

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4 out of 5

Posted by , from MEADOWVIEW on Mar 2, 2023

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5 out of 5
It is a little bit difficult to pull into this hotel because of the way the highway is out front. Overall very nice. Checkout is at 11 but you need to use the DND tag if you dont want the maid to come in before that.

Posted by on Nov 16, 2022

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4 out of 5
Ok, but would’ve liked more counter space in bathroom!

Posted by on Sep 19, 2022

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5 out of 5
Warmly welcomed

Posted by on Jul 2, 2022

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4 out of 5

Posted by on Dec 27, 2021

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4 out of 5
Staff were friendly. Breakfast was good. Would stay there again. Only all of the rugs need to be changed. Room rug were torn and stained. Hallway was a trip hazard

Posted by on Aug 22, 2021

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4 out of 5
Area was noisey

Posted by on May 29, 2021

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2 out of 5
I didn’t like that i had to walk up three flights of stairs with my luggage because the elevator was in and out of service . And i chose a king size bed and was given the opposite without even so much of a heads up.

Posted by on Apr 19, 2021

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5 out of 5
Really don't have any dislikes

Posted by on Apr 5, 2021

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About the Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Location 9420 E Independence Blvd, Matthews, NC 28105

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel. Self parking is free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 1550 sq ft of conference space
  • 144 sq m of conference space
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers 89 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Holiday Inn Express Hotel MATTHEWS EAST
  • Holiday Inn Express MATTHEWS EAST
  • Holiday Inn Express Hotel And Suites Matthews East
  • Holiday Inn Express Charlotte Southeast Matthews Hotel
  • Holiday Inn Express Charlotte Southeast Matthews Hotel
  • Holiday Inn Express Charlotte Southeast Matthews
  • Holiday Inn Express Hotel Suites MATTHEWS EAST
  • Holiday Inn Express Suites Charlotte Southeast Matthews
  • Holiday Inn Express Charlotte Hotel
  • Holiday Inn Express Charlotte
  • Express Suites Matthews East
  • Holiday Inn Express Suites Charlotte Southeast Matthews

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.