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Hotel Playa Caracol

4.0 star property
4-star beachfront hotel near Mocambo Beach

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Hotel Playa Caracol

Photo gallery for Hotel Playa Caracol

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Meeting facility
Staircase

Overview of Hotel Playa Caracol

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Av. Mocambo #526, Col. Collado y Boticaria, Boca del Río, VER, 94293
  • Popular LocationMocambo Beach9 min walk
  • Popular LocationPlaza Las Americas Shopping Mall14 min walk
  • Popular LocationWorld Trade Center Veracruz14 min walk
  • AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)21 min drive

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Galería Plaza Veracruz by Brisas
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1002)
The price is $128
per night
$152 total
includes taxes & fees
May 9 - May 10
Galería Plaza Veracruz by Brisas

About the neighborhood

Boca del Río

On the beach.Within a 15-minute walk of this Mocambo hotel, you'll find Mocambo Beach and Plaza Las Americas Shopping Mall. Also, Plaza Vela is within half a mile (1 km) and Andamar Lifestyle Center is within 2 miles (3 km).

What's nearby

  • Mocambo Beach - 9 min walk
  • Andamar Lifestyle Center - 13 min walk
  • Plaza Las Americas Shopping Mall - 14 min walk
  • World Trade Center Veracruz - 14 min walk
  • Plaza Mocambo Veracruz - 5 min drive

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • Villa Rica - 1 min walk
  • Domino's Pizza - 3 min walk
  • El Tilingo Lingo - 4 min walk
  • Xkatlén - 1 min walk
  • Claps Canta Bar - 8 min walk

About this property

Hotel Playa Caracol

4-star beachfront hotel near Mocambo Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Playa Caracol like an outdoor pool and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a fitness center, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Boca del Río hotel.

  • 39 guestrooms or units
  • Meeting rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Playa Caracol offers 39 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.00 per night.
  • Cribs (infant beds) are available for MXN 350.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 350.00 per night
  • Rollaway bed fee: MXN 350.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel Playa Caracol Boca del Rio
Hotel Playa Caracol
Playa Caracol Boca del Rio
Playa Caracol
Hotel Playa Caracol Hotel
Hotel Playa Caracol Boca del Río
Hotel Playa Caracol Hotel Boca del Río

Frequently asked questions

How close is Hotel Playa Caracol to the airport?

Hotel Playa Caracol is 7 mi (21-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Playa Caracol?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hotel Playa Caracol on Apr 28, 2024 start from $75.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Playa Caracol have an airport shuttle?

Airport shuttle services are not available at Hotel Playa Caracol.

How close is Hotel Playa Caracol to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Playa Caracol offer free breakfast?

Hotel Playa Caracol does not offer free breakfast.

Is there a casino at Hotel Playa Caracol?

No, there is no casino at this hotel, but Casino Codere Boca del Río (2-min drive) and Big Bola Casino (4-min drive) are nearby.

What time is check-in at Hotel Playa Caracol?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Playa Caracol?

This hotel offers free self parking and valet parking.

Does Hotel Playa Caracol have a pool?

Hotel Playa Caracol features an outdoor pool and a children's pool.

Does Hotel Playa Caracol have a restaurant?

Hotel Playa Caracol is home to La Villa del Pescador, which features Regional cuisine.

Does Hotel Playa Caracol have a spa?

This hotel has a spa, which features body treatments, facials, and mani/pedis.

How close is Hotel Playa Caracol to downtown Boca del Río?

Hotel Playa Caracol is 2 mi away from Boca del Río.

Hotel Playa Caracol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 150 out of 354 reviews" "
Rating 8 - Good. 119 out of 354 reviews" "
Rating 6 - Okay. 50 out of 354 reviews" "
Rating 4 - Poor. 16 out of 354 reviews" "
Rating 2 - Terrible. 19 out of 354 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

ROSA

Liked: Cleanliness, staff & service
Needs an exterminator!
Stayed 7 nights in Dec 2023

6/10 Okay

arturo

Traveled with group
I asked for two glasses of Ice and I was old that i had to purchases some thing in order to get the Ice. Pool was a little green could use a little maintaince
Stayed 8 nights in Jul 2023

4/10 Poor

Jacqueline

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
They need to work on customer service. The lady at the front desk was not very attentive, they were some extra charges for no reason. Different price of what we agreed at booking. When told that the beds were extremely hard, she seemed uncaring, and bothered by the questions if all the rooms have the same beds. We regret having to stayed two nights. None of us were able to sleep. We’ve got bedbugs bites. Terrible experience. It’s a shame because it has a great location, and great views.
Stayed 2 nights in Jun 2023

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families.
The beach access of this hotel is perfect. It’s very close to multiple restaurants and stores. Perfect for a family trip.
Stayed 6 nights in Jul 2023

6/10 Okay

Alonso

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dirty with hairs allover the bathroom and the walls of the room ehere all dirty and chipped
Stayed 1 night in Jun 2023

10/10 Excellent

Linz

Stayed 2 nights in May 2023

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Ralph

Stayed 2 nights in Apr 2023

2/10 Terrible

erik

Stayed 3 nights in Apr 2023

10/10 Excellent

Wendy I, Belvidere

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bastante limpio, la comida excelente y los empleados muy amables.
Stayed 7 nights in Jan 2023