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 Anuradhapura •1 Room
 Anuradhapura • 1 Room
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Heritage Hotel

3-star property
Galwala Road, Pothanegama, Anuradhapura, 1-855-201-7819
2.0 out of 5
See all 1 travelocity Reviews

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Hotel Description

Family-friendly 3-star hotel with 2 outdoor pools

In historical district

You'll find Isurumuniya Vihara and Mirisawetiya Stupa within 3 miles (5 km) of this hotel. Sri Maha Bodhi and Anuradhapura Archaeological Museum are also within 3 miles (5 km).

2 outdoor pools

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Bring the family and enjoy the children's pool, playground, and arcade/game room. Unwind with a drink at the poolside bar and enjoy perks like free self parking and free train station pick-up.

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$75* Per night/room Apr 20 - Apr 21

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Heritage Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Heritage Hotel

Family (1)
2 out of 5
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.

Posted by on Jan 30, 2024

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About the Heritage Hotel

Location Galwala Road, Pothanegama, Anuradhapura, 50000

Property Features

Heritage Hotel offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Heritage Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Anuradhapura hotel.

  • 1 building
  • 46 guestrooms or units
  • 3 levels
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free train station pick-up; airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Heritage Hotel offers 46 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium cable channels and first-run movies. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • First-run movies
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Manel - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 11 PM. Front desk staff will greet guests on arrival.

Heritage Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 11 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Front desk opens daily at 6 AM
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 11 PM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50.91
  • New Year's Eve (31 December) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Anuradhapura
  • Heritage Hotel Anuradhapura
  • Heritage Hotel Hotel
  • Heritage Hotel Anuradhapura
  • Heritage Hotel Hotel Anuradhapura

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.