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"A lovely hotel, and very reasonable. Needed a stop over close to the freeway on my way trough travelling and this was perfect. Very nice and clean, d ... " More

By a verified traveler on Tue 01 Mar 2022

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Hotel Description

4.5-star luxury hotel, connected to the convention center in Prestons

Prestons stay

Your stay at this Prestons hotel places you within 3 miles (5 km) of Tik Tocs Indoor Family Fun Centre and Casula Mall. Leacock Regional Park and Crossroads Homemaker Centre are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas and Internet in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$107* Per night/room Apr 2 - Apr 3

Deluxe Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mercure Sydney Liverpool ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Sydney Liverpool

Everyone (1) Family (1)
1 out of 5
Restaurant and check in staff were great. The cleaning staff was horrible. The rooms were never cleaned for the entire 2 week stay there. Bathrooms were never cleaned, carpets were never vacuumed and bedspreads weren’t changed even though they were noticeably dirty. We constantly had to tell cleaning staff to change items and front desk response was not helpful at all

Posted by on Mar 9, 2024

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Comment from Hotel Management

Mar 13, 2024 by Nathan

Dear Issa,Thank you for your feedback and for choosing to stay with us.I am so sorry to hear about your experience with us. As a hotel we take pride in our product from our customer service to our hotel rooms and it is not our intention for our rooms to turn out like this. Our aim is to make sure that our guests have a pleasant stay and enjoy the services we offer.I am pleased to hear our restaurant and reception staff were great. Regarding the rooms, I noticed that you had three rooms 326 ,328 and 327. On the 26.02.24 there was a (Do not disturb sign) on room 326. All the other days, according to the sheets the rooms had been serviced. Every three days our system notifies our staff to change the linen and should be done. Again, my apologies for the quality of the service. In future, I will ensure that the rooms are up to standard. As well as clear communication with our front office team.Kind regards,Nathan PedrosaHotel Manager Mercure Liverpool

5 out of 5
A lovely hotel, and very reasonable. Needed a stop over close to the freeway on my way trough travelling and this was perfect. Very nice and clean, dinning available on site. Buffet breakfast. It was great to pull in after a 10 hour car trip and just not have to leave the hotel again until checkout

Posted by on Mar 1, 2022

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Property Features

Mercure Sydney Liverpool offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 18 meeting rooms available. A vending machine, an arcade/game room, and concierge services are also featured at the luxury Mercure Sydney Liverpool. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Sydney hotel.

  • 1 building
  • 192 guestrooms or units
  • 5 levels
  • Built in 2009
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Edmondson Park Station (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Sydney Liverpool offers 192 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

The Atrium - This restaurant serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Ice skating on site
  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 per person
  • Fee for in-room wireless internet: AUD 25 per day (rates may vary)
  • Fee for in-room wired internet: AUD 25 per day (rates may vary)
  • Fee for wired internet in public areas: AUD 25 per day (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liverpool Mercure
  • Mercure Liverpool
  • Mercure Liverpool Hotel
  • Mercure Liverpool Hotel Sydney
  • Mercure Liverpool Sydney
  • Mercure Sydney Liverpool
  • Sydney Liverpool
  • Mercure Sydney Liverpool Hotel Prestons
  • Mercure Sydney Liverpool Prestons
  • Mercure Sydney Liverpool Pres
  • Mercure Sydney Liverpool Hotel
  • Mercure Sydney Liverpool Prestons
  • Mercure Sydney Liverpool Hotel Prestons

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.