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4.8 out of 5

"Everything was fine, front desk staff friendly " More

By a verified traveler on Mon 04 Mar 2024

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Hotel Description

Hotel near SouthPark Mall, connected to a shopping center in Charlotte

SouthPark stay

You'll be steps from Phillips Place and within a 10-minute walk of Sharon Shopping Center with a stay at this SouthPark hotel. SouthPark Mall and Park Road Park are also within 2 miles (3 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room May 26 - May 27

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed Executive Room Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Charlotte/South Park at Phillips Place ratings based on 28 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Charlotte/South Park at Phillips Place

Everyone (12) Couples (2) Family (11)
5 out of 5
Everything was fine, front desk staff friendly

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 7, 2024 by Marcel D. Hebert-GM

Good afternoon Mr. Charles,Thank you for choosing to stay with us on your visit to Charlotte.We appreciate you taking the time to let us know about your visit and how well we took care of you.I will share your nice comments with all our team members to let them know how well they are doing.We look forward to seeing you again soon.Greetings Ms. Barbara,We appreciate you giving us the opportunity to have you as a guest here at the Hampton Inn & Suites - Charlotte/SouthPark.Thank you for your encouraging comments on your survey and we definitely look forward to having you stay with us again.Sincerely,Marcel D. HebertGeneral ManagerHampton Inn & Suites-Charlotte/SouthPark

5 out of 5
This is a clean property in a nice neighborhood.

Posted by , from Bridgeport on Nov 28, 2023

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5 out of 5
This hotel is in a very nice part of the city, with excellent shopping nearby.

Posted by , from Bridgeport on Nov 26, 2023

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5 out of 5
Beautiful hotel!! Friendly staff. Nice breakfast. This hotel is in a beautiful section of Charlotte.

Posted by , from Bridgeport on Dec 25, 2022

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4 out of 5
Everything as expected. No surprises.

Posted by on Aug 16, 2022

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4 out of 5

Posted by on May 7, 2022

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5 out of 5

Posted by on Feb 13, 2022

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5 out of 5
staff at check-in was rude and not helpful would not check us in until 3pm on the dot. we got there 5 minutes before and the guy told us didnt i tell you 3pm and walked away from the desk not to return until 3pm exactly me and several other guest just looked at each other and shook our heads but Greg and the cleaning staff were the best. always helpful. The room was very large and very very clean. I received a call at checkout from a rude person at front desk threatening to charge for another day if i did not leave. only for me to call back and advise i was gone from the property already and she was miss informed about be still being here

Posted by on Dec 2, 2021

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5 out of 5
Property is very convenient to shopping and restaurants

Posted by on Nov 5, 2021

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5 out of 5
Staff very friendly and professional. Room was clean, updated and surroundings quiet.reasonably priced. The fitness center was clean and equipped well for me. Parking needs a little help, yet not sure you can reconfigure the lot and building.

Posted by on Sep 12, 2021

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About the Hampton Inn & Suites Charlotte/South Park at Phillips Place

Location 6700 Phillips Place Ct, Charlotte, NC 28210

Property Features

Hampton Inn & Suites Charlotte/South Park at Phillips Place offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Charlotte/South Park at Phillips Place also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Charlotte hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Charlotte/South Park at Phillips Place offers 124 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Phillips Place
  • Hampton Inn SouthPark
  • Hampton Inn SouthPark Phillips Place
  • Hampton Inn SouthPark Phillips Place Charlotte
  • Hampton Inn SouthPark Phillips Place Hotel
  • Hampton Inn SouthPark Phillips Place Hotel Charlotte
  • Phillips Place Hampton Inn
  • Hampton Inn Phillips Place Hotel
  • Hampton Inn Suites SouthPark at Phillips Place
  • Hampton Inn Suites Charlotte/South Park at Phillips Place

You should know

  • The seasonal pool will open in June and close in October.
  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.