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4.2 out of 5

"I have stayed at many Embassy Suites all around the country. This was by far the worst one. The evening reception was a joke. The snacks provided were ... " More

By a verified traveler on Sat 21 Oct 2023

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Hotel Description

Hotel perfectly located for exploring West Bloomington

West Bloomington stay

Your stay at this West Bloomington hotel places you within 2 miles (3 km) of Best Buy Corporate Headquarters and Centennial Lakes Park. Normandale Lake Park and M Health Fairview Southdale Hospital are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Room, 2 Double Beds, Non Smoking (First Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$119* Per night/room Apr 14 - Apr 15

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking (Basic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Bloomington/Minneapolis ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Bloomington/Minneapolis

Everyone (5) Couples (3) Family (5)
5 out of 5

Posted by on Dec 20, 2023

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Comment from Hotel Management

Dec 21, 2023 by jason - gm

Thank you we appreciate your kind words and feedback

5 out of 5

Posted by , from KAILUA-KONA on Oct 23, 2023

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Comment from Hotel Management

Nov 12, 2023 by Jason - gm

Thank you for your kind words and feedback we hope to see you again in the near future

3 out of 5
I have stayed at many Embassy Suites all around the country. This was by far the worst one. The evening reception was a joke. The snacks provided were thrown together, no variety and so messy in presentation. The restaurant was overpriced for the quality of food. The breakfast was chaotic, messy and understocked. We were there 2 days, basic items running out: Silverware, plates, condiments, beverages, pastries, bacon. Waffles and pancakes ice cold. Omelet station was the only good thing offered. Our room had garbage, including hair, in the garbage cans upon arrival. The handsoap was slightly used and in the soap dish. The toilet paper was unrolled and hanging on the floor. Room definitely needed an update. Big scratches and dents in furniture, walls and doors. Hair on the wall in the shower. Overall first glance made me feel like housekeeping did a quick run through but not a deep clean. Pool towels not stocked, pool needed a scrub down. No hot tub? Not impressed. Will never stay here again.

Posted by on Oct 21, 2023

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Comment from Hotel Management

Oct 22, 2023 by Jason - gm

Thank you for taking the time to share your experience

5 out of 5
Hotel was close to the mall and downtown; the 2 places I needed to go during my visit.

Posted by on Sep 14, 2023

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Comment from Hotel Management

Sep 14, 2023 by jason - gm

Thank you we truly appreciate your kind words and feedback

2 out of 5
No hot tub as pictured, eyes burning in the pool area, could not keep the breakfast area stocked with food or bowls or utensils. Omelet guys were great! This facility cannot compare to the one in Lincoln Nebraska which is hands down much better, in every way!

Posted by on Sep 6, 2023

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Comment from Hotel Management

Sep 6, 2023 by Jesse Bleuel - Supervisor

Dear Peggy,We apologize your stay wasn't up to your standards. I assure you we took the hot tub during covid. We will be doing renovations with that area soon. It was a busy weekend, and we try our best to keep everything stocked. I am glad the Omelettes were delicious. We value your feedback and will be sharing this with our team going forward. Thanks again for your stay and honest review.

3 out of 5
The room was very dusty looked like it didn't have a cleaning in a while. Floor had an bad odor Lack of communication with staff We ordered pizza they delivered it 2 times at desk they never called and told us it was downstairs until we asked after 2 hours

Posted by on Aug 24, 2023

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Comment from Hotel Management

Aug 25, 2023 by jason - gm

thank you for taking the time to share your experience

5 out of 5

Posted by on Jan 22, 2023

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Comment from Hotel Management

Mar 7, 2023 by Jason - GM

Thank you for sharing your experience.

5 out of 5
Everything went smoothly, staff was friendly and accommodating. When using the bar, we were not asked for ID and the second night we stayed the drinks were 3/4 alcohol and we couldn't drink it. Breakfast was phenomenal 😋

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 8, 2022 by Jason - GM

Thank you for your kind words and feedback we hope to see you again in the future.

5 out of 5

Posted by , from ELK MOUND on Oct 24, 2022

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Comment from Hotel Management

Mar 7, 2023 by Jason - GM

Thank you for taking the time to share your experience.

5 out of 5
It was clean. A few things were dated and a little worn. But it was comfortable.

Posted by on May 3, 2022

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Comment from Hotel Management

May 17, 2022 by Jason - GM

Thank you for sharing your experience.

About the Embassy Suites by Hilton Bloomington/Minneapolis

Location 2800 American Blvd W, Bloomington, MN 55431

Property Features

Embassy Suites by Hilton Bloomington/Minneapolis offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends, and guests can also enjoy a free manager's reception daily. Public spaces have free WiFi. There's an onsite business center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Bloomington/Minneapolis. An area shuttle within 3 miles and a shopping center shuttle are free. Self parking is free. This Bloomington hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 8 levels
  • Built in 1980
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 3 miles and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Bloomington/Minneapolis offers 232 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Separate bedroom
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Bloomington/Minneapolis has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Bloomington
  • Embassy Suites by Hilton Bloomington/Minneapolis Hotel
  • Bloomington Embassy Suites
  • Embassy Suites Minneapolis Airport Hotel Bloomington
  • Minneapolis Airport Embassy Suites
  • Embassy Suites by Hilton Bloomington/Minneapolis Bloomington

You should know

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.