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4.7 out of 5

"Wonderful property and staff and service were wonderful! Restaurant in the hotel was excellent as well! Hotel is a bit dated and could use a refresh. ... " More

By a verified traveler on Sat 29 Jul 2023

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Hotel Description

5-star luxury hotel perfect for exploring Zagreb

Central Zagreb getaway

Within a 10-minute walk of this Donji Grad hotel, you'll find Mimara Museum and Marulic Square. Museum of Arts and Crafts and Gallery SC are also within half a mile (1 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.

Deluxe Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$130* Per night/room Mar 31 - Apr 1

Westin, Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Zagreb ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Zagreb

Everyone (3)
4 out of 5
Wonderful property and staff and service were wonderful! Restaurant in the hotel was excellent as well! Hotel is a bit dated and could use a refresh. It is also just a bit outside of city center with few options for transportation so you have to hoof it yourself or call an Uber. Nonetheless a wonderful stay in Zagreb

Posted by on Jul 29, 2023

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Comment from Hotel Management

Jul 29, 2023 by Westin Zagreb Team

Dear Van, Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us and that our services and staff met your expectations. We are planning to take the next step in the refurbishment of the whole hotel in the upcoming year, and it will be our pleasure to have the opportunity to welcome you again on your future visits to Zagreb after it is completed.Thank you for being our guest an we hope to welcome you on your next trip to Zagreb.Sincerely, Westin Zagreb Team

5 out of 5

Posted by on Nov 12, 2022

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Comment from Hotel Management

Mar 6, 2023 by Westin Zagreb Team

Dear Spencer, Thank you for choosing the Westin Zagreb hotel and taking the time to share your review. We're happy that you enjoyed and we sincerely do hope you will visit us again! Sincerely, Westin Zagreb Team

5 out of 5
n/a

Posted by on Aug 4, 2022

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About the The Westin Zagreb

Location Krsnjavoga 1, Zagreb, 10000

Property Features

The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available. This 5-star Zagreb hotel is smoke free.

  • 349 guestrooms or units
  • Meeting rooms
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Zagreb Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Westin Zagreb has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Scooter/moped rentals nearby
  • Fitness classes on site

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Hotel Zagreb
  • Westin Zagreb
  • Zagreb Westin
  • Westin Zagreb Hotel
  • The Westin Zagreb Hotel Zagreb
  • The Westin Zagreb Hotel
  • The Westin Zagreb Zagreb
  • The Westin Zagreb Hotel Zagreb

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.