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4.4 out of 5

"Our room was clean and updated and comfortable. I was nice that it had a covered parking lot but the walk was somewhat far away having to climb dow ... " More

By a verified traveler on Sun 18 Feb 2024

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Hotel Description

Spa Plymouth hotel in business district

In suburbs

Stay at this Plymouth hotel and you'll be within half a mile (1 km) of Abbott Northwestern - WestHealth and 2 miles (3 km) of Plymouth Playhouse. Also, Sky Zone Indoor Trampoline Park is within 2 miles (3 km) and Fish Lake Regional Park is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, 2 outdoor tennis courts, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Bedroom, Non Smoking (Diplomat)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Minneapolis West, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Minneapolis West, an IHG Hotel

Everyone (10) Couples (6) Family (5)
5 out of 5
Our room was clean and updated and comfortable. I was nice that it had a covered parking lot but the walk was somewhat far away having to climb down stairs and then back up to the lobby.

Posted by on Feb 18, 2024

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5 out of 5
The place was very nice, but seems outdated.

Posted by on Jul 30, 2023

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2 out of 5
Staff seamed frustrated with Travelocity because although they confirmed the reservation with me, they did not reserve a room at the hotel. Staff had to scramble to get me a room. It took extra long I felt bad for the long line growing behind me. I will not use Travelocity again. The room was clean and comfortable. Disappointed they did not have complementary breakfast.

Posted by on May 13, 2023

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Comment from Hotel Management

May 16, 2023 by Kristen

Thank you for staying at the Crown Plaza. I apologize for the issues that occurred during your stay. I will address this with my staff right away.

5 out of 5
Nice and secluded location.

Posted by on Dec 18, 2022

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Comment from Hotel Management

Dec 25, 2022 by Josie

Thank you so much for your rating and feedback. We appreciate it as we strive to keep our guests happy. We hope to see you again. Merry Christmas!

5 out of 5
The staff at check-in was very friendly and helpful. The pool and hot tub area was clean/uncluttered.

Posted by on Dec 14, 2022

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Comment from Hotel Management

Dec 25, 2022 by Josie

Thank you so much for your rating and feedback. We appreciate it as we strive to keep our guests happy. We hope to see you again. Merry Christmas!

4 out of 5
close parking a slight problem

Posted by on Dec 10, 2022

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Comment from Hotel Management

Dec 13, 2022 by Samantha

Ronald, Thank you for taking the time to review your stay with us, we do apologize parking is not the most convenient.

4 out of 5
Not like.. My room was in another building .. Too Far from all amenities.. I would like next time to select room location.. or I would not stay again…& no elevator for that section of building.. Truly did not like...

Posted by , from Bellwood on May 11, 2022

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4 out of 5
To far to walk to room

Posted by on Oct 4, 2021

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4 out of 5

Posted by on Oct 24, 2020

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5 out of 5

Posted by on Nov 16, 2019

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About the Crowne Plaza Minneapolis West, an IHG Hotel

Location 3131 Campus Drive, Plymouth, MN 55441

Property Features

Crowne Plaza Minneapolis West, an IHG Hotel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 35 meeting rooms are available. Event space at this hotel measures 38193 square feet (3548 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West, an IHG Hotel. Free self parking is available. This Plymouth hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 38193 sq ft of conference space
  • 3548 sq m of conference space
  • Built in 1983
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Crowne Plaza Minneapolis West, an IHG Hotel offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Creekside Cafe and Lounge - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Sports massage
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate

The resort fee includes:

  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12–19 for adults, and USD 9–11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Minneapolis
  • Crowne Plaza Minneapolis West
  • Crowne Plaza Minneapolis West Hotel
  • Crowne Plaza Minneapolis West Hotel Plymouth
  • Crowne Plaza Minneapolis West Plymouth
  • Crowne Plaza West Minneapolis
  • Minneapolis Crowne Plaza West
  • Minneapolis West

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.